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Working at American Express in Greensboro, NC: 6 Employee Job Reviews by Real Employee working in Greensboro, NC Area

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On average, employees in Greensboro, NC at American Express give their company a 2.1 rating out of 5.0 based on 6, whereas overall Average Rating of American Express is 4.1 out of 5.0 based on 685 American Express Review Ratings. The happiest American Express employees in Greensboro, NC are Customer Care Professionals submitting an average rating of 4.4 and Customer Service Managers with a rating of 4.2.

36%
46%
15%
3%
1%
4.1
Average Rating
(based on 468 American Express Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
4.0
Support You Get
4.1
Way You Work
4.2
Work Setting
4.2
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"I have worked for American Express Global Business Travel for over 27 years, I stayed so long because they are simply the best place to work. A large company with a family feel as the company is highly collaborative and ideas are welcome from every sector of the business family as they are always seeking improvements and best practices and appreciate the fact that their employees contribute to the success of the company."
Posted 4 years ago in Jersey City, NJ

Working at American Express in Greensboro, NC: 6 Employee Reviews

Customer Care Professional

What do you like about working at American Express?

"Learning something new every day. You have the ability to make someone's day, help someone start their business, or make it grow.You are always in the position to help!"

Do you have any tips for others interviewing with this company?

"Do your research on the company, be confident in your answers, show and demonstrate the will to win in your interview time!! Positive attitude."

What don't you like about working at American Express?

"I hate that they shut down. This company was great. They encouraged their employees to do their best and also made sure we had all the tools we needed to do our jobs."

What suggestions do you have for management?

"Always continue to support and encourage your peers to do their best, and continue to reward and recognize them in outstanding performances."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager
Person You Work For 4.4 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 4.8 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.3 / 5 Way You Work 3.5 / 5

Company-Industry Rating Comparison

4.1
American Express (685)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Engineer
Person You Work For 3.9 / 5 People You Work With 4.9 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Computer Desktop Technician

What do you like about working at American Express?

"Pace of life."

What don't you like about working at American Express?

"No security."

What suggestions do you have for management?

"Hire employees full time."

Customer Service Representative

"This is a former employer that I worked at over 10 years ago."

What do you like about working at American Express?

"Sales, commissions, flexible, adequate training."

What don't you like about working at American Express?

"Salary."

Technical Writer

"Flexible work hours, good physical environment."

What do you like about working at American Express?

"Allowed me to use my skills and to develop other skills while working on a good project."

Do you have any tips for others interviewing with this company?

"Dress for success and be positive."

What don't you like about working at American Express?

"Contract was too short."

What suggestions do you have for management?

"Keep the hardware online... had lots of downtime due to hardware outage or shortage."

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