Working at American Express in Plantation, FL: 32 Employee Job Reviews by Real Employee working in Plantation, FL Area

"I have worked here for five years."

"I've worked with American Express since September 2009. The atmosphere is great, the people are great, I think growth opportunities could be better. Amex has a great reputation in the credit card industry and it's well deserved."

"They would let go 10 workers before making a dollar less."

What do you like about working at American Express?

"The benefits were good. That's it. Nothing else was good."

Do you have any tips for others interviewing with this company?

"Being jobless is better than working as a lower employee in this company."

What don't you like about working at American Express?

"The company is not fair. It doesn't treat employees like people. The just manage by pie chart and that's it."

What suggestions do you have for management?

"Get rid of TBASS. All it does is divide the workers. No one wants to help out of fear."

"I loved working there, the benefits and the people that work there are the best."

What do you like about working at American Express?

"The benefits and the people, The working conditions are excellent."

Do you have any tips for others interviewing with this company?

"It's a fast pace working enviroment, and customer satisfaction is top priority. Be very professional."

What don't you like about working at American Express?

"The Bilingual Division was taken to Mexico. I love working in Spanish as well as English."

What suggestions do you have for management?

"To encourage and motivate the employees so that they can win the J D Powers and Associates for 6 years in a row."

What do you like about working at American Express?

"The commitment to being the best at what we do, as evidenced by winning the first five consecutive JD Power awards for credit card companies. American Express has the most extensive customer service training program in the financial services industry, bar none."

Do you have any tips for others interviewing with this company?

"If you have worked in call centers before, be prepared for a totally new experience. If you have never worked in a call center before you are even luckier."

What don't you like about working at American Express?

"The age and low functionality the employees are required to use. In an age when our customers communicate with us using computers, Facebook, text messaging, smartphones and telephones, it is very limiting to have to refer to paper screen prints of our web site to see what the customers are looking at."

What suggestions do you have for management?

"Invest more in task automation and upgrading the digital interfacing tools between employees and customers."

"I loved working at Amex... wonderful company, great benefits, people were awesome worked as a team!"

"I have worked for American Express Technologies twice on contract. This is one of the best contracts I have ever had."

"Great, and surely a learning experience."

"Worked there while in college."