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Working at Bank of America in Boston, MA: 17 Employee Job Reviews by Real Employee working in Boston, MA Area

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On average, employees in Boston, MA at Bank of America give their company a 2.1 rating out of 5.0 based on 17, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in Boston, MA are Customer Service Managers submitting an average rating of 4.7 and National Helpline Agents with a rating of 4.8.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I worked for BOA for a year. The company employs over 500+ all over the country. The headquarters are based out in Charlotte NC. I enjoyed working with my immediate team members. I gained a lot of experience. I would recommend BOA as an employer to anyone interested in building their career in the banking and financial industry. The employers are excellent and they create a good working environment for growth and leadership. Thank you for teaching me the most important skills of a work environment."
Posted 10 years ago in Charlotte, NC

Working at Bank of America in Boston, MA: 17 Employee Reviews

Senior Bank Teller

What do you like about working at Bank of America?

"The experience, and competitiveness."

What don't you like about working at Bank of America?

"Rude customers."

Client Manager

"This division is expired."

What do you like about working at Bank of America?

"Great opportunity to multi-task in various areas (investment, mortgage banking, client relations and development)."

Do you have any tips for others interviewing with this company?

"Be clear in your objectives and what your aspirations for achieving your goals are and can they be met."

What don't you like about working at Bank of America?

"Compensation package kept changing quarterly and direction of product sales. Therefore, as you geared up and gained trust to close sales, compensation would change by that point."

What suggestions do you have for management?

"Consistency and support to sales team is crucial."

Company-Industry Rating Comparison

4.1
Bank of America (2601)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Regional Director of Sales

"An aggressive company that is very competitive."

What do you like about working at Bank of America?

"The competitive autonomous culture it provided."

Do you have any tips for others interviewing with this company?

"The company is constantly restructuring and changing its sales model. Be prepared to change your direction on a dime."

What don't you like about working at Bank of America?

"To much restructuring."

What suggestions do you have for management?

"Keep your employees informed."

AVP of Market Data Operations

What do you like about working at Bank of America?

"Great people, always new challenges, and well compensated over the years."

Do you have any tips for others interviewing with this company?

"Huge into 6 Sigma and ITIL. Any knowledge of either would likely be a huge leg up on other applicants."

What don't you like about working at Bank of America?

"Often became too large of an entity. When working on Projects other areas would be working on similar initiatives. It got so big that often one area was completely unaware what another was doing. To correct this you often spent entire days in meetings."

What suggestions do you have for management?

"I had great managers. No recommendations from my stand point."

Assistant Vice President

"Great first job."

What do you like about working at Bank of America?

"Big global financial firm."

Do you have any tips for others interviewing with this company?

"Good Luck."

What don't you like about working at Bank of America?

"You are 1 of 200,000 employees, that makes it difficult to be heard."

What suggestions do you have for management?

"Seek out the voice from the new people."

Senior Project Manager

What do you like about working at Bank of America?

"Professional people."

Do you have any tips for others interviewing with this company?

"Bring your political A game."

What don't you like about working at Bank of America?

"Politics."

What suggestions do you have for management?

"Change the way they do business."

Office Assistant

"It was a very good internship for high school graduates."

Senior Service Delivery Consultant

What do you like about working at Bank of America?

"I enjoyed working at Bank of America, the associates that I worked with are great and good teammates."

Analyst

"Unchallenging, bland, underpaid but branded."

Person You Work For 3.5 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 3.5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 3 / 5
National Helpline Agent
Person You Work For 3.9 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 5 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Technical Support Analyst

"Great job, poorly managed company."

Person You Work For 3 / 5 People You Work With 3.5 / 5 Work Setting 2.6 / 5
Support You Get 2.5 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 2.2 / 5
Company Culture 2.1 / 5 Way You Work 2 / 5
Visual Designer

"Great experience, eccentric creative colleagues, pleasant working environment, good fit for my skill set. Would have liked to have more long-term and creative problem solving projects, but budget didn't allow for that."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
Bank of America Employee

"It is a great company for which to work. The company believes in pay for performance so hard work and effort are rewarded."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager

"• Enthusiastic and committed; a go-getter who doesn’t quit until the job is done right. • Strong work ethic and willingness to take ownership for wide-ranging responsibilities. • A proven record of accomplishment in the areas of customer service, client relations, scheduling, learningDevelopment, Sales Associates, and Leadership • Excellent MS Office skills, including Word, Excel, PowerPoint and Outlook."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Bank of America Employee

"Nothing...................."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

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