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Bank of America Employee Reviews for Customer Service Manager

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Customer Service Managers at Bank of America give their company a 4.7 out of 5.0, while the average rating for Bank of America is 4.1, making them 14% happier than every other employee at Bank of America and 19% happier than every other Customer Service Manager on CareerBliss - the happiest Customer Service Managers work for WaMu.

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4.7
Average Rating
(based on 4 Customer Service Manager Review Ratings)
Customer Service Manager
in Boston, MA

"• Enthusiastic and committed; a go-getter who doesn’t quit until the job is done right. • Strong work ethic and willingness to take ownership for wide-ranging responsibilities. • A proven record of accomplishment in the areas of customer service, client relations, scheduling, learningDevelopment, Sales Associates, and Leadership • Excellent MS Office skills, including Word, Excel, PowerPoint and Outlook."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager
People You Work With 4.1 / 5 Work Setting 5 / 5 Support You Get 3.9 / 5
Rewards You Receive 3.9 / 5 Growth Opportunities 4.9 / 5 Company Culture 4.1 / 5
Way You Work 5 / 5

Average Customer Service Manager Ratings in the Past 10 Years

Year Salary
2010 $4
2011 $4
2019 $5
Customer Service Manager
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 4.5 / 5
Support You Get 5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 5 / 5
Company Culture 4.5 / 5 Way You Work 4.5 / 5
Customer Service Manager
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.4 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.6 / 5 Way You Work 4.9 / 5

Average Bank of America Attributes by Customer Service Manager

Company Culture
4.5
Growth Opportunities
4.9
People You Work With
4.7
Person You Work For
4.9
Rewards You Receive
4.4
Support You Get
4.6
Way You Work
4.8
Work Setting
4.8
Customer Service Manager

"A good place to work but you have to be willing to work hard."

What do you like about working at Bank of America?

"Working with the customers and building a team within the branch unit."

Do you have any tips for others interviewing with this company?

"Experience and willingness to work hard and long hours will get you a job."

What don't you like about working at Bank of America?

"Politics within the organization."

What suggestions do you have for management?

"Recognize and reward outstanding hardworking employees more than those who hit the top by taking shortcuts and don't stay there."

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