US Bank Employee Job Reviews in the United States

"Great place to work. Hybrid options as well as work from home. Fair compensation"

"I have worked for U.S.Bank since 2019. US Bank serves millions of customers locally, nationally, globally through a diversified mix of businesses: Consumer and Business Banking; Payment Services; Corporate & Commercial Banking; and Wealth Management and Investment Services. The company has been recognized for its approach to digital innovation, social responsibility, and customer service, including being named one of the 2021 World’s Most Ethical Companies and Fortune’s most admired superregional bank"

"great Bank and reputation. mortgage division is a mess! poor technology, too many forms, weak leadership & middle management that is basically clueless. too many promises that were false. training was lacking and the communications are far too many and not clear at all. overhaul of who's in charge is overdue! There are much better out there."

"They hire uneducated folks for manager (supervisor) or operation managers. They know nothing of how the credit card world works and yet only base your performance on a system that is absolutely bs. Everything is determined by their casper system from fees, disputes & fraud. Those dispute specialist don’t even exist! And you wonder why so many angry customers call in angry? They also fire you if you hang up on a abusive customer and won’t allow you to internally transfer call. The internal numbers are all a mess. None of them actually connect the customers to the right department. The list can keep going how bad this company is and on top of that pay is horrible. High turnover rate bc of horrible micro management."

"I've Been with U.S.Bank for over 5 years in different positions. I love the company's warm employee focused culture. They offer great benefits, training and compensation."

"I have worked with US Bank for last couple of years and it was good experience working with Bank, where they have good Collaboration and good working culture"

"Very conservative to the point of losing great clients. They take issues that happen in the industry and completely overreact to them. As far as the working environment definitely depends on your direct manager because senior management is not employee-centric."

"I've worked for U.S Bank since 2018. It is an ethical company where you will find collaborative team members and a strong working culture. They do a good job of taking care of their employees, but could improve on growth opportunities and technology investments."

"Worked with US bank since Feb 2020 and have been an integral part of the care management team, with weekly regression and functional testing including web and mobile. My journey with my team has been a wonderful ride so far with all being very cooperative and skillful."

"I have only been with this company for a little over a month, I like the job, but I do not like the atmosphere."

"Great company to work there. I have been working since 2019 co-workers are the best."

"its a good company to work with"

"I’ve worked for US Bank since around August. Since the pandemic, we have had to work from home. I think that they did a wonderful job of training us in the office for 3 days and a week at home. I enjoy working in my office space at home. I love what I do, and have no complaints."

"I have worked with USbank in california and currently working remotely.My team size is 15 members and we work as a team to accomplish desired tasks.IF given a chance i would like to work again for this company in the near future"

"U.S. Bank Home Mortgage is not competitive in pay and a good work/life balance does not exist."