T-Mobile Employee Job Reviews in the United States

What do you like about working at T-Mobile?

"the pay and the benfits that include free phones after 5 years and very low MRC"

Do you have any tips for others interviewing with this company?

"if you are looking at trying to move up dont its a place that you need to know the right people to go anywhere"

What don't you like about working at T-Mobile?

"higher management will not give you any clear direction to what focus to work on. if one store is doing great they are not punished for not following company guidelines, pay favors. not what you kno but who you know"

What suggestions do you have for management?

"focus on the front line and customer service they are the main line to customers. network would be the second thing"

What do you like about working at T-Mobile?

"Seeing new devices and getting to use latest tech. It also has decent benefits and great perks."

Do you have any tips for others interviewing with this company?

"Look at a different carrier first. Don't expect flexibility or great pay; commission seems to be changing for the worse every year"

What don't you like about working at T-Mobile?

"The customer base is awful. Management is constantly late with scheduling and getting back to you with important concerns. Employees are viewed as replaceable instead of valuable"

What suggestions do you have for management?

"Have a plan and goal in place. Company doesn't seem to have any direction. Different sales channels need to be more in sync."

"Enjoyable even when its not about you, but those around you!"

What do you like about working at T-Mobile?

"The people in the company and the family that was built"

Do you have any tips for others interviewing with this company?

"be honest and know what you are getting in too"

What don't you like about working at T-Mobile?

"not sure the direction of the company at this point or next year"

What suggestions do you have for management?

"do your part and trust in the team you have"

What do you like about working at T-Mobile?

"Great people and teams. Very mature culture, with well defined processes, and procedures."

Do you have any tips for others interviewing with this company?

"Be open to different positions within the company. Don't feel like you are stuck with only one option."

What don't you like about working at T-Mobile?

"Telecom industry is very fickle. Company culture sometimes affected by market dynamics."

What suggestions do you have for management?

"Communicate the state of the company more often, and become more personal. Take the time to get down in the trenches and talk to the workers."

What do you like about working at T-Mobile?

"The job is easy enough to do you know what."

Do you have any tips for others interviewing with this company?

"Learn more about the job on your own and ask for more on the job training."

What don't you like about working at T-Mobile?

"The cold calling part is annoying, I didnt sign up for a call center and more on the job training."

What suggestions do you have for management?

"Less cold calling and more on the job training not"

"Good experience, learn how to handle customers even when thry are very upset"

What do you like about working at T-Mobile?

"Good Experience, learning new systems, handle customers. Able to get bonuses"

Do you have any tips for others interviewing with this company?

"Be open to give opportunities to learn and grow, even if future employee doesn't have experience"

What don't you like about working at T-Mobile?

"Schedule, We have to change schedules every 6 months, to much pressure"

What do you like about working at T-Mobile?

"the willingness to talk and learn of new people that were in need or assisted with technical issues."

Do you have any tips for others interviewing with this company?

"make sure ethics are their and that you are straight with the interviewee"

What don't you like about working at T-Mobile?

"the management staff with the exception of a couple where not providing the influence or help needed to succeed. Had to do everything on my own."

What suggestions do you have for management?

"being able to be their when needed and create the support so that their is a way to move up within the company."

What do you like about working at T-Mobile?

"Health Insurance relatively cheap, management change direction every week, computer crashes"

Do you have any tips for others interviewing with this company?

"Look at other options before even thinking of this dead end job"

What don't you like about working at T-Mobile?

"there is nothing really thats good about working for tmobile"

What suggestions do you have for management?

"not change direction so frequently, have some stability, trim fat, too much managers and groups doing same job"

"A pleasant and friendly work experience."

What do you like about working at T-Mobile?

"I no longer work at the company but the thing I found most enjoyable was the culture. Coworkers were friendly and easy to work with."

Do you have any tips for others interviewing with this company?

"Be yourself and relax. If you are a good fit for the organization it will show and you will be happier in the long run."

What don't you like about working at T-Mobile?

"I do not like to think or speak negatively about previous employers. There will always be differences in ideas but the main goal is to keep the company moving towards its objective."

What suggestions do you have for management?

"Be willing to be in the trenches with your team. A great manager should be willing to roll their sleeves up and help the team meet their objectives when required. A true leader leads by example."

"Challenging, nurturing and educational in learning overall local rules."

What do you like about working at T-Mobile?

"The ability to grow and move the company forward and profitable."

Do you have any tips for others interviewing with this company?

"Have an open mind and be respectful, humble and challenged to take upon projects and complete them in a timely manner."

What don't you like about working at T-Mobile?

"Lack of communication to employees; no sense of direction; not knowing what the future holds for the company"

What suggestions do you have for management?

"Keeping staff informed; open communications by internal emails, notices, forums - Open House."

"Companie went through alot of changes and decided to outsource jobs"

What do you like about working at T-Mobile?

"Great people and enviroment. Ability to be flexible with shifts."

Do you have any tips for others interviewing with this company?

"Be energetic and flexible with shifts. Understand high paced enviroment with customers who are not satisfied with company and would like resolution."

What don't you like about working at T-Mobile?

"Company chose to outsource majority of jobs and continues to cut jobs for lower paying outsources."

What suggestions do you have for management?

"Managment lacks ability to be held accountable on a call center to call center level. More national HR assistance with concerns on a local level"

"Great to work for, if you manage to find a decent manager and work environment."

What do you like about working at T-Mobile?

"The cell phone perks are great and it had potential to be a great job, if you have the right boss."

Do you have any tips for others interviewing with this company?

"positive attitude goes a long ways, enthusiasm and desire to do something new can make up for lack of experience"

What don't you like about working at T-Mobile?

"very poor managment of resources, 3-5 year old laptops (at best), double standards between managers and teams concerning working remote."

What suggestions do you have for management?

"They need to better manage their assets; full time employees, contractors and support contracts -- to name a few."

"It was a great opportunity working with a world class user experience team."

What do you like about working at T-Mobile?

"Get to work with a world class team and with OEMs."

Do you have any tips for others interviewing with this company?

"It is a large organization so it all depends on the department that you are applying for. When I was conducting interviews for a user experience position, I looked for candidates that could clearly communicate their ideas and had deep knowledge about the subject matter."

What don't you like about working at T-Mobile?

"I had three bosses, my manager, director and VP. Oftentimes I would be given conflicting directions and each believed that their direction was correct."

What suggestions do you have for management?

"There is a lack of communication in the chain of command. A clear goal should be set and all decisions should be based off that goal."

"Our greatest manager was let go...just because..."

What do you like about working at T-Mobile?

"Team I work with, is great and makes such cruel environment little easier"

Do you have any tips for others interviewing with this company?

"Please dont waste your time, try to find another good company."

What don't you like about working at T-Mobile?

"There is no honesty, no integrity, no matter what if Senior Manager or director say anything you have to agree to them even when they are dead wrong."

What suggestions do you have for management?

"We have lots and lots of directors and senior managers who have no idea about the business"

"I dreaded going to work every day."

What do you like about working at T-Mobile?

"The pay was good. There were rooms for the workers to use on their breaks, tv room, video game room, and silent room."

Do you have any tips for others interviewing with this company?

"Know that you are going to have a lot of stress put on you, and a lot of customers yelling at you every day."

What don't you like about working at T-Mobile?

"The constant stress to get sales and get customers off the phone as quickly as possible."

What suggestions do you have for management?

"Don't be so focused on sales. If there is a product that would actually benifit the customer, that is great. Otherwise, don't force workers to sell services the customer doesn't need."