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Technical Support Engineer
$41k Average Technical Support Engineer Salary in the United States

709 Technical Support Engineer Reviews

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Technical Support Engineer at Convergys
"I love solving technical issues, NetApp infrastructures provided a varied and unique environment to meet challenges head on. NetApp strives to provide quality service and has employed a certain "get it working" approach to ensure that their clients were not impacted by outages. NetApp provided training material and opportunities for learning, even to those that were employed indirectly through a company like Convergys."
Posted 11 years ago in Orem, UT
Technical Support Engineer at Gateway
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4.2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1.9 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Technical Support Engineer at eGain Communications
in Sunnyvale, CA
Person You Work For 5 / 5 People You Work With 4.4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4.5 / 5
Technical Support Engineer at AT&T
in Burbank, CA
Person You Work For 2.9 / 5 People You Work With 4.2 / 5 Work Setting 4 / 5
Support You Get 2.2 / 5 Rewards You Receive 1.9 / 5 Growth Opportunities 2.1 / 5
Company Culture 1 / 5 Way You Work 4.5 / 5
Technical Support Engineer at teleNetwork
in San Marcos, TX

What do you like about working at teleNetwork?

"The ability to work from home was an advantage. However, you have to take into account you pay for your own equipment costs i.e computer and electric. So coupled with the low wage and ongoing running cost pay was below minimum."

Do you have any tips for others interviewing with this company?

"Yes, don't go for the interview! if you have a dream or aspiration to be somebody don't apply. Seriously. This place is for drop outs or for desperate people in need. If that is you then proactively seek further employment whilst working here. There are no interview tips really as they employ anybody. They pay so low that they are grateful for any application."

What don't you like about working at teleNetwork?

"The culture of the company is poor. Their team-leaders use inappropriate threats in frontline staff. threats and low pay dose not boost moral and certainly doesn't make you want to perform well. They don't seem to understand that concept."

What suggestions do you have for management?

"The frontline staff 9Tech support agents) are the most valuable asset of the company. Making illegal threats and low pay isn't going to make the company prosper for future growth. Employ team-leaders with the appropriate skills and qualifications in order to effectively a team. Thuggery is not a management skill."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Technical Support Engineer at Future Tech
in Corpus Christi, TX
Person You Work For 2.9 / 5 People You Work With 4 / 5 Work Setting 2.1 / 5
Support You Get 3.9 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Technical Support Engineer at Nortel
in Simi Valley, CA

Please give us a one liner to describe this review.

"It was great company to work for."

Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Technical Support Engineer at Altex Computers & Electronics
in Houston, TX
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 3.2 / 5
Support You Get 3 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 2.7 / 5
Company Culture 2.3 / 5 Way You Work 3.1 / 5
Technical Support Engineer at ActivIdentity
in Fremont, CA
Person You Work For 1.4 / 5 People You Work With 2.2 / 5 Work Setting 1.9 / 5
Support You Get 1.1 / 5 Rewards You Receive 1.4 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.1 / 5 Way You Work 1.5 / 5
Technical Support Engineer at Merck
in Kenilworth, NJ
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Company Culture 4 / 5
Way You Work 4 / 5
Technical Support Engineer at Procom Technology

Please give us a one liner to describe this review.

"Procom Technology is now Candelis, Inc."

What do you like about working at Procom Technology?

"My talents were well suited for the work I did there."

Do you have any tips for others interviewing with this company?

"Find a company that exists."

What don't you like about working at Procom Technology?

"They did lay me off once, however they brought me back."

What suggestions do you have for management?

"Procom doesn't exist anymore."

Technical Support Engineer at Shift4
in Las Vegas, NV
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer at AT&T
in Arlington Heights, IL
People You Work With 4.5 / 5 Work Setting 4.5 / 5 Support You Get 4.5 / 5
Rewards You Receive 4.5 / 5 Growth Opportunities 4.5 / 5 Company Culture 4.4 / 5
Way You Work 4.4 / 5
Technical Support Engineer at University of Baltimore
in Baltimore, MD
Person You Work For 4.4 / 5 People You Work With 5 / 5 Work Setting 2.5 / 5
Support You Get 3 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.8 / 5
Company Culture 2.9 / 5 Way You Work 4.1 / 5
Technical Support Engineer at AOL
in Yulee, FL
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 4.1 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4.6 / 5 Way You Work 4.1 / 5
Technical Support Engineer at be.group
in Irvine, CA

Please give us a one liner to describe this review.

"Great place to work, great people."

Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.1 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 1.5 / 5
Company Culture 3.7 / 5 Way You Work 4.8 / 5
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