Career Menu

709 Technical Support Engineer Reviews

Submit a Review
"I love solving technical issues, NetApp infrastructures provided a varied and unique environment to meet challenges head on. NetApp strives to provide quality service and has employed a certain "get it working" approach to ensure that their clients were not impacted by outages. NetApp provided training material and opportunities for learning, even to those that were employed indirectly through a company like Convergys."
Posted 10 years ago in Orem, UT
Technical Support Engineer at Onshore Solutions Inc

What do you like about working at Onshore Solutions Inc?

"I had the opportunity to learn new technology, and it company was in a good location."

Do you have any tips for others interviewing with this company?

"I would recommend researching the company to see if their financial status has improved."

What don't you like about working at Onshore Solutions Inc?

"My manager was condescending, and the company was in financial trouble after distribuing some defective product."

What suggestions do you have for management?

"I would have assured that managers were knowledgeable of the departments they supervised."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Technical Support Engineer at Bluehost
in Provo, UT

What do you like about working at Bluehost?

"Team spirit is hight, everyone is just as helpful as can be."

Do you have any tips for others interviewing with this company?

"Bluehost is customer driven, so you better know how to interact with customers. If you are going for a tech job, you better know how to trouble shoot."

What don't you like about working at Bluehost?

"This is a very tough question. I would saying in working at bluehost, I do have to work with other carbon-based life forms... aka customers... some customers can be a little abusive."

What suggestions do you have for management?

"Doing things better than the current management is doing would be a challenge, that said, I would develop and implement at structured training/certification program that would enhance employees job performance and promotion opportunities."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Verizon Wireless
in Houston, TX

What do you like about working at Verizon Wireless?

"I liked being introduced to all the new technology Verizon Wireless offered."

Do you have any tips for others interviewing with this company?

"Be knowledgeable about the products and services Verizon Wireless offers."

What don't you like about working at Verizon Wireless?

"It appeared that promotion within the company was not readily made to internal employees."

What suggestions do you have for management?

"Management seemed to be very supportive."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer at Praxair
in Dallas, TX

Please give us a one liner to describe this review.

"great job great place to work enjoy my job workers and customers,"

What do you like about working at Praxair?

"great job, working from home, scope of work responsibilities, people"

Do you have any tips for others interviewing with this company?

"be your self and enjoy your job, enjoy your job"

What don't you like about working at Praxair?

"don't want to move to chicago as a requriement of the job , lack of support as time goes"

What suggestions do you have for management?

"always support all emplyees and each postion, treat emplaoyees as an asset"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Vonage
in Holmdel, NJ

Please give us a one liner to describe this review.

"Excellent start to the VOIP world"

What do you like about working at Vonage?

"It was new competitive, flexible with hours. There was also alot of hands on learning."

Do you have any tips for others interviewing with this company?

"Be ready for direct customer contact have a good tolerance for being on the phone"

What don't you like about working at Vonage?

"The ablility to learn more from people who understood voip was hard because it was new."

What suggestions do you have for management?

"More flexibilty with employees and understanding how the technology worked."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Technical Support Engineer at MAQUET
in Wayne, NJ

Please give us a one liner to describe this review.

"The company is the island of unwanted toys or people"

What do you like about working at MAQUET?

"the diverse products and design a real great european company but badly managed in the states ."

Do you have any tips for others interviewing with this company?

"The company needs to Listen to people and take real steps to improve.Treat the employes with respect and as a valuable resource.The company has a revolving door approach to people."

What don't you like about working at MAQUET?

"a real great european company but badly managed in the states ."

What suggestions do you have for management?

"Listen to people and take real steps to improve.Treat the employes with respect and as a valuable resource."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Technical Support Engineer at Enterprise Solutions
in Los Angeles, CA

Please give us a one liner to describe this review.

"educationing"

What do you like about working at Enterprise Solutions?

"the people I worked and for ant the emviorment that I worked in"

What don't you like about working at Enterprise Solutions?

"the fact that they reduceced the work force of didicatated employies and replaced us witgh contractors"

What suggestions do you have for management?

"Bring back all of the dedicated full tim wmploies dont let them go"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer at Empirix
in Lowell, MA

What do you like about working at Empirix?

"Wonderful management and friendly co-workers. Opportunities are presented to any hard working and dedicated employee."

Do you have any tips for others interviewing with this company?

"Try to provide a great first impression, be calms and collected as possible."

What don't you like about working at Empirix?

"Frequency changes at CEO position and top managements. Company still unable to go into IPO."

What suggestions do you have for management?

"More stabilize at management positions. More informative with employees of the company position in the market."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Vocalocity
in Atlanta, GA

What do you like about working at Vocalocity?

"The atmosphere, we are allowed causal dress and there exist a great camaraderie with the techs"

Do you have any tips for others interviewing with this company?

"We have a relaxed culture, one of tolerance and diversity"

What don't you like about working at Vocalocity?

"Company is currently experiencing unparalleled growth and as a result the technical staff are completely over-whelmed"

What suggestions do you have for management?

"Pay the technician more and require the salespeople to understand the dependent technologies of SIP VoIP"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Technical Support Engineer at Datalogic Automation
in Eugene, OR

What do you like about working at Datalogic Automation?

"I felt that it was an excellent company to work for but moving out if technical support into another position within the company was difficult."

Do you have any tips for others interviewing with this company?

"Do not lie during your interview. Explain why and how you are willing to learn new technologies and give examples of technologies you've mastered on your own. Also, never say or give the impression that the customer is wrong even when they have a problem that is clearly caused by the customer."

What don't you like about working at Datalogic Automation?

"Opportunity for growth was lacking in technical support. I was pigeon-holed into my support role because they didn't want to have to replace me."

What suggestions do you have for management?

"Do not make software engineers supervisors simply because they are brilliant at programming. Sometimes they lack people skills needed for supervisory roles."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Technical Support Engineer at PerkinElmer
in San Jose, CA

What do you like about working at PerkinElmer?

"Was able to make your own schedule an take care of the customers in the region."

Do you have any tips for others interviewing with this company?

"Need to be mature because in most cases you will be making decisions on your own."

What don't you like about working at PerkinElmer?

"Felt alone most of the time not much contact with other coworkers."

What suggestions do you have for management?

"More team building within the region and provide growth within the company."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Engineer at Bio-Rad Laboratories
in Hercules, CA

What do you like about working at Bio-Rad Laboratories?

"Again, the people at BR were the nice people I worked with."

Do you have any tips for others interviewing with this company?

"Again, this is a big wheel and the changes happen very slowly. Be patient!"

What don't you like about working at Bio-Rad Laboratories?

"The difficult in trying to get changes on the system and convince the people the changes will not effect the test."

What suggestions do you have for management?

"Understand that not all hardware will effect the results of the test and will not be in violation of FDA."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Engineer at SatCom Global
in Atlanta, GA

Please give us a one liner to describe this review.

"Overall a pleasant experience."

What do you like about working at SatCom Global?

"There was no one micro-managing and we were able to work together to accomplish a goal."

Do you have any tips for others interviewing with this company?

"I would suggest learning all you can from other employees."

What don't you like about working at SatCom Global?

"The home office was located in the UK and it was tough to convey our wants and needs to them."

What suggestions do you have for management?

"Upon my exit interview I suggested a meeting once a month at minimum to discuss possible issue being faced with the US department."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Support Engineer at Teleperformance
in Boca Raton, FL

Please give us a one liner to describe this review.

"I am grateful for the educational experince."

What do you like about working at Teleperformance?

"I enjoy the opportunity to earn Certifications and improve my knowledge of IT support."

Do you have any tips for others interviewing with this company?

"Please set higher expectation at sign up in regards to conduct and professionalism."

What don't you like about working at Teleperformance?

"The healthcare benefits offered are sub-par. I believe some associates can be careless with their customers at times."

What suggestions do you have for management?

"More closely monitor the employees' production and interactions with their customers."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Support Engineer at Mentor Graphics
in Beaverton, OR

What do you like about working at Mentor Graphics?

"Worked in a technically challenging environment where engineers are encouraged to use their skills effectively and contribute positively to the company."

Do you have any tips for others interviewing with this company?

"Mentor Graphics serves a large number of customers including big-name companies whose IP (intellectual property) needs to be protected at all times while handling their designs and product information. I would advise prospective employees to be able to demonstrate to Mentor Graphics that they are capable of honouring IP handling procedures."

What don't you like about working at Mentor Graphics?

"Mentor Graphics is a software company primarily in the business of designing and marketing cutting-edge computer-aided design (CAD) tools for the integrated circuit (IC) industry. The majority of emnployees are software development engineers. Unfortunately, I was one of the few engineers with a hardware background and our division didn't count heavily when it came to decision making on major issues."

What suggestions do you have for management?

"The company has grown to a point where it is beginning to lose qualities of a small company. I would slow down the growth rate if I were running the show."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Advertisement
Jobs You Might Like
You can cancel email alerts at any time.
Got it! Your job alert was created
Advertisement
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×