Technical Support Engineers give their job an average rating of 3.8 out of 5.0. The Technical Support Engineers happiest with their jobs are employed by Nokia with an average rating of 5.0 while the Technical Support Engineers least happy with their jobs work for Milestone Technologies with an average rating of 1.0.Submit a Review
"I had good customer relationship with all customers I had. Always put myself in that position as customer, do my best to help customers."
"I loved my job just management was nothing short of lazy outdated inside the box people. They take advantage of their employees... yet waste money on customers."
"The Unified Computing Systems in general are a great technology to get into within Cisco. UCS covers a very broad spectrum of products from server hardware to storage systems to switching fabrics. All of the interesting and cutting-edge technologies that make up the whole continuously evolve on their own as well as acquiring new companies products to add to the portfolio. This is perhaps where it is difficult to be an expert in so many areas at once and the task of supporting it all becomes a very large and demanding challenge. Engineers in backbone teams are expected to be experts. Starting in an expert role with no specific knowledge of these cutting edge products (specific to these products alone) make it quite a challenge to get up to speed on all things at one time. This is true for many support positions, but it seemed to be more so within this portfolio."
"Fast pace, challenge, variety of customer projects, every day is different, interact with customer development engineers as well as internal FICO development engineers, developed custom solutions using FICO Blaze Advisor rule engine."
"Technical support is a great way to begin your career, but it should be a stepping stone and not a permanent job."
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