Company Menu
Industry: Telecommunications · HQ: Resrch Trngle Pk, NC · https://www.nortel.com

Nortel Employee Reviews for Technical Support Engineer

Browse Nortel Reviews by Job Title →

Technical Support Engineers at Nortel give their company a 4.3 out of 5.0, while the average rating for Nortel is 4.2, making them 2% happier than every other employee at Nortel and 12% happier than every other Technical Support Engineer on CareerBliss - the happiest Technical Support Engineers work for Nokia.

57%
29%
14%
0%
0%
4.3
Average Rating
(based on 7 Technical Support Engineer Review Ratings)
Technical Support Engineer
in Billerica, MA

"Nortel was great company, in 2011 Avaya bought it. After two years they outsourced our jobs in Billerica to India. Avaya laid off 98% of employees in Billerica."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer
in Orem, UT

"Enjoyed my work as a Tech.Engineer until Nortel sent Engineering to India"

What do you like about working at Nortel?

"I enjoyed the Customer Service Element of this position, troubleshooting and resolving issues Client and Technicians"

Do you have any tips for others interviewing with this company?

"No, the hiring Dan Hatch asked all the right questions to determine whether I whether I would be a match for the position."

What don't you like about working at Nortel?

"I would have liked to spend more time consulting with the Client and less time doing researching Technical documentation"

What suggestions do you have for management?

"No. Dan Hatch was perfect as a Manager, he was one of the best Managers I have ever had."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Average Technical Support Engineer Ratings in the Past 5 Years

Year Salary
2011 $4
2012 $3
2015 $4
Technical Support Engineer
in Dallas, TX

What do you like about working at Nortel?

"Big company with good system structure. Many products to sell to customers."

Do you have any tips for others interviewing with this company?

"Get yourself well prepared on IP, wireless areas (either GSM, CDMA, 3G or LTE)."

What don't you like about working at Nortel?

"Lack of investment on Far East market. Not listening to employee's feedback enough"

What suggestions do you have for management?

"More investment on Far East Market.Take employee survey more seriously."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Technical Support Engineer
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5

Average Nortel Attributes by Technical Support Engineer

Company Culture
4
Growth Opportunities
3.7
People You Work With
4.5
Person You Work For
4.7
Rewards You Receive
4.1
Support You Get
4.2
Way You Work
4.5
Work Setting
4.3
Technical Support Engineer
in Simi Valley, CA

"It was great company to work for."

Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Technical Support Engineer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3.5 / 5 Way You Work 4 / 5
Technical Support Engineer
in Dallas, TX

What do you like about working at Nortel?

"The work enviroment, benefits and compensation. I personnally can't speak negative towards them, they were always good to my family and I, well uptil the time I was laid-off."

What suggestions do you have for management?

"I don't believe it matters."

Technical Support Engineer

"It was my introduction to telecom I loved it"

What do you like about working at Nortel?

"Everything"

What don't you like about working at Nortel?

"nothing"

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×