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709 Technical Support Engineer Reviews

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"I love solving technical issues, NetApp infrastructures provided a varied and unique environment to meet challenges head on. NetApp strives to provide quality service and has employed a certain "get it working" approach to ensure that their clients were not impacted by outages. NetApp provided training material and opportunities for learning, even to those that were employed indirectly through a company like Convergys."
Posted 11 years ago in Orem, UT
Technical Support Engineer at Glory Limited
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.4 / 5
Company Culture 4 / 5 Way You Work 4.7 / 5
Technical Support Engineer at AT&T
in Richardson, TX

Please give us a one liner to describe this review.

"It's been great working here."

Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 1.6 / 5
Company Culture 3.5 / 5 Way You Work 4.8 / 5
Technical Support Engineer at Sitel
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 4.5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Covad
People You Work With 4.8 / 5 Work Setting 4.9 / 5 Support You Get 4.1 / 5
Rewards You Receive 4 / 5 Growth Opportunities 3.1 / 5 Company Culture 4 / 5
Way You Work 4.7 / 5
Technical Support Engineer at Rockwell Automation
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 3.1 / 5
Support You Get 4 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.3 / 5 Way You Work 4.4 / 5
Technical Support Engineer at PETCO
in San Diego, CA

Please give us a one liner to describe this review.

"All other employees, no matter what department, would probably give it the same ratings."

Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4.5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.1 / 5
Company Culture 4 / 5 Way You Work 4.4 / 5
Technical Support Engineer at Verizon Wireless
in Irvine, CA

Please give us a one liner to describe this review.

"There were extreme changes on a weekly basis."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Technical Support Engineer at Borland Software
in Atlanta, GA

Please give us a one liner to describe this review.

"I liked my job at Borland."

Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 3.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.9 / 5
Company Culture 4 / 5 Way You Work 4.2 / 5
Technical Support Engineer at Hewlett-Packard
in Houston, TX
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Keynote Systems
in San Mateo, CA
Person You Work For 2.9 / 5 People You Work With 4.9 / 5 Work Setting 4 / 5
Support You Get 2.2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Technical Support Engineer at Microsoft
in Redmond, WA

What do you like about working at Microsoft?

"I like the awesome benefits in one the best companies in the world."

Do you have any tips for others interviewing with this company?

"Do not lie in the interview; you will get in trouble."

What don't you like about working at Microsoft?

"There are a lot of rumors but nothing to take serious."

What suggestions do you have for management?

"Nothing really, as it totally depends on the group you work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Support.com
Person You Work For 4.2 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Technical Support Engineer at Pier 1 Imports
in Fort Worth, TX
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Engineer at Media Temple
in Culver City, CA

What do you like about working at Media Temple?

"The atmosphere and culture of the work place is one in a million."

Do you have any tips for others interviewing with this company?

"If Media Temple offers a position that you're even slightly interested in, then you should apply. You won't regret it."

What don't you like about working at Media Temple?

"The structure isn't quite in place, however, they're working on that."

What suggestions do you have for management?

"Keep doing what you're doing, because it's going to pay off real soon."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Ektron
in Nashua, NH

What do you like about working at Ektron?

"Casual environment, short commute, many opportunities to move into different areas within the company."

Do you have any tips for others interviewing with this company?

"Other areas of the company seem to be fine, but I would not recommend working within the support department. Also, you must stay on top of HR as they are horrible at communications."

What don't you like about working at Ektron?

"The management style is lacking professionalism. Employees are often threatened with their jobs if they do not live up to the non-stated expectations. Training is non-existent."

What suggestions do you have for management?

"Spend more time initially and properly training the employees before throwing them on the phones with customers and letting them sink or swim. Be more professional. Do NOT discuss private employee topics out in the open, that's what office doors are for."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
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