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709 Technical Support Engineer Reviews

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"I love solving technical issues, NetApp infrastructures provided a varied and unique environment to meet challenges head on. NetApp strives to provide quality service and has employed a certain "get it working" approach to ensure that their clients were not impacted by outages. NetApp provided training material and opportunities for learning, even to those that were employed indirectly through a company like Convergys."
Posted 11 years ago in Orem, UT
Technical Support Engineer at Consert
in San Antonio, TX

Please give us a one liner to describe this review.

"Layoff just when I hit my stride, 8 weeks on the job"

What do you like about working at Consert?

"Intresting new technology, really cutting edge in a couple places."

Do you have any tips for others interviewing with this company?

"Wear a suit and tie. Keep job search active. Save some money."

What don't you like about working at Consert?

"Legacy cruft could not be budged. Refactoring was way overdue and that made many things harder and slower than they should have been."

What suggestions do you have for management?

"Refactor the DB2 databases asap. They should be at least 100 times as fast as they are actually performing."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 1 / 5
Technical Support Engineer at Beal Bank
in Plano, TX

What do you like about working at Beal Bank?

"My co-workers and Managers were exceptional in decision making and implementation."

Do you have any tips for others interviewing with this company?

"Know your goals for the future, relax be honest and have a discussion outlining your training and experience."

What don't you like about working at Beal Bank?

"I have no dislikes about working for this company. I work for and with fantastic people."

What suggestions do you have for management?

"Engaging and communication are priority in running an excellent information technology department."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Aclara Power-Line Systems
in Hazelwood, MO

Please give us a one liner to describe this review.

"I was able to gain valuable experience while also gaining friends."

What do you like about working at Aclara Power-Line Systems?

"I like the friendly atmosphere. Coworkers are always willing to help."

Do you have any tips for others interviewing with this company?

"Like any job, there will be bad days. But, they are mostly good."

What don't you like about working at Aclara Power-Line Systems?

"The company itself is great, I just wish I gained more electrical engineering experience."

What suggestions do you have for management?

"Management was straight forward and was always trying different techniques to improve quality of work and atmosphere."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer at Tractor Supply Co.
in Brentwood, TN

What do you like about working at Tractor Supply Co.?

"It is a good place to work but the compensation is low. Bottom 25 percent of the market."

Do you have any tips for others interviewing with this company?

"Java / Oracle shop. Know how to remote support. Windows Workstations, Linux server."

What don't you like about working at Tractor Supply Co.?

"Compensation is in the bottom 25 percent of the market. Makes it tough to survive."

What suggestions do you have for management?

"You are doing a good job for the company. However your people are starving to make ends meet."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Technical Support Engineer at Datto
in Norwalk, CT

What do you like about working at Datto?

"You can learn a lot of things at this company"

Do you have any tips for others interviewing with this company?

"Be yourself and try to answer all questions to the best that you can"

What don't you like about working at Datto?

"It is a stresfull job sometimes and can get stressed out"

What suggestions do you have for management?

"Too listen to employees about the way that they will work"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Technical Support Engineer at Virtual Bridges
in Austin, TX

What do you like about working at Virtual Bridges?

"The ability for growth and control over the future of your career"

Do you have any tips for others interviewing with this company?

"Be willing to fill any needed position. When I started I did QA, Support, documentation and training."

What don't you like about working at Virtual Bridges?

"We have bugs for over 2 years that still are not addressed"

What suggestions do you have for management?

"Don't try to be everything to everybody. Find an area/niche that you can focus on."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Wowrack
in Seattle, WA

What do you like about working at Wowrack?

"since the salary is not enough, I can be a double agent, means working on another company too."

What don't you like about working at Wowrack?

"salary is too very very very very very very small"

What suggestions do you have for management?

"evaluating on how the employees work and regard them with appropriate salary"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Technical Support Engineer at Numonics
in Montgomeryville, PA

Please give us a one liner to describe this review.

"great place to work and great people"

What do you like about working at Numonics?

"it was great and I really enjoyed working this position"

Do you have any tips for others interviewing with this company?

"it is a great place and you will enjoy the time and space the company will give you"

What don't you like about working at Numonics?

"I enjoyed working with everyone and have no real objections"

What suggestions do you have for management?

"I thought management should have put more resources into product development"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer at Alorica
in Magna, UT

Please give us a one liner to describe this review.

"I like the job but the management could have been better"

What do you like about working at Alorica?

"I like the work that I did, This was the job that make me realize I like electronics"

Do you have any tips for others interviewing with this company?

"I would say to learn to deal with people and have patience"

What don't you like about working at Alorica?

"I don't think the management know what they were doing"

What suggestions do you have for management?

"I would tell them that they need to learn the job plus managing"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Technical Support Engineer at Symantec
in Springfield, OR

What do you like about working at Symantec?

"They were an industry leader in system security and provided great skills."

What don't you like about working at Symantec?

"I don't really have bad things I did not like, it was a typical organization."

What suggestions do you have for management?

"I would recommend better movement and availability of process input."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Engineer at Microsoft
in Boca Raton, FL

What do you like about working at Microsoft?

"I like the knowledge and experience that I get. It's an everyday learning process."

Do you have any tips for others interviewing with this company?

"Have certificates related to Microsoft, and experience with customer service."

What don't you like about working at Microsoft?

"I don't have growing opportunities inside the company, and I don't have benefits."

What suggestions do you have for management?

"Improve benefits for workers inside the company, and have better bonuses for good workers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Technical Support Engineer at Kelly Services
in Indianapolis, IN

What do you like about working at Kelly Services?

"Friendly and supportive staff. Willing to work together to meet customer's needs."

Do you have any tips for others interviewing with this company?

"Use the resources and staff assistance in guiding your career path."

What don't you like about working at Kelly Services?

"No complaints at this time concerning this company or staff."

What suggestions do you have for management?

"Please be more proactive in assisting employees in finding other contract positions after current contract is done."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer at Xtreme Consulting Group
in Redmond, WA

What do you like about working at Xtreme Consulting Group?

"Its a fun company and they treat their employees well."

Do you have any tips for others interviewing with this company?

"As long as you are a happy person in general you should be pretty happy."

What don't you like about working at Xtreme Consulting Group?

"Communication on what is going on in/with the company could be better and more open."

What suggestions do you have for management?

"It would be nice if our raises were greater than inflation."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Engineer at Microsoft
in Redmond, WA

Please give us a one liner to describe this review.

"A fast-paced environment that allowed me to learn many customer skills."

What do you like about working at Microsoft?

"I like being able to solve difficult issues and make the customer happy."

Do you have any tips for others interviewing with this company?

"This is a call center. Therefore, there might be instances where the support engineer has to deal with angry customers."

What don't you like about working at Microsoft?

"There are not enough tools or resources to help me solve the issues."

What suggestions do you have for management?

"There should be a standard way of operation among the various managers, and more communication with the support engineers."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Engineer at BeyondTrust
in Irvine, CA

What do you like about working at BeyondTrust?

"free food. clients cheerful and human over the phone most of the time."

Do you have any tips for others interviewing with this company?

"don't interview in the first place until the company IPOs that's their only goal"

What don't you like about working at BeyondTrust?

"their lack of team and training. terrible and non-existant help for people who joined the company."

What suggestions do you have for management?

"have a vision that everyone can get behind. care less about money and more about succeeding in the marketplace. address and understand common concerns"

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
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