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Kohl's Employee Job Reviews in the United States

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29%
37%
22%
10%
2%
3.7
Average Rating
(based on 118 Kohl's Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.1
People You Work With
4.3
Person You Work For
3.8
Rewards You Receive
3.5
Support You Get
3.7
Way You Work
4.0
Work Setting
3.8
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Senior UNIX Administrator

"Great people!"

What do you like about working at Kohl's?

"They are great people who are really bright and who all really care about each other."

Do you have any tips for others interviewing with this company?

"Dress nicely, be prepared, be good at your job, and you can have a long career at Kohl's."

What don't you like about working at Kohl's?

"Retail fluctuations affect the company's bottom line greatly. When the business is hurting, priorities sometimes get mixed up."

What suggestions do you have for management?

"Some of the recent changes you guys are making sound crazy. I'm not sure who has stock in HP."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Sales Associate

What do you like about working at Kohl's?

"I enjoy the interaction with the customers and the variety of duties. I also enjoy working with the people there and the lack of down time that causes boredom."

Do you have any tips for others interviewing with this company?

"Be prepared to have very little training, if any. Hours are crazy and sometimes there are none at all."

What don't you like about working at Kohl's?

"They are very bad at training their employees. There is not much direction on your day to day, leaving you feeling a little lost at times. They lack loyalty to their employees."

What suggestions do you have for management?

"I would increase the avenues for communication. I would be more honest and fair to the employees. I would utilize the employees I have before hiring more."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior QA Lead

What do you like about working at Kohl's?

"Kohl's provides good benefits and a nice work environment in Menomonee Falls."

Do you have any tips for others interviewing with this company?

"Kohl's has a solid reputation as a retailer in the Milwaukee area."

What don't you like about working at Kohl's?

"Kohl's is outsourcing the QA function, so I no longer have my position."

What suggestions do you have for management?

"Kohl's is a retailer that also writes its own software. It doesn't have a clear focus on what direction it wants to take in IT."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Associate

What do you like about working at Kohl's?

"I like the flexibility to help the customer out in different ways in each scenario."

Do you have any tips for others interviewing with this company?

"I would let them know how hard the retail environment is."

What don't you like about working at Kohl's?

"The customers are very rude and scam the system a lot."

What suggestions do you have for management?

"I would not micromanage employees as much as they do now."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Sales Associate

"It has provided me with opportunities to develop customer service skills."

What do you like about working at Kohl's?

"I am allowed to work unsupervised, having proven myself to be a dependable employee."

Do you have any tips for others interviewing with this company?

"Be outgoing, energetic, hardworking, and have outstanding customer service representation."

What don't you like about working at Kohl's?

"It is not the profession I have chosen to pursue."

What suggestions do you have for management?

"Put more value on the employees who have devoted themselves to the company."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Specialist

"So much work to do."

What do you like about working at Kohl's?

"I liked the great fancy new building, and the city had great class."

Do you have any tips for others interviewing with this company?

"Don't have favoritism. Distribute hours fairly and to all."

What don't you like about working at Kohl's?

"There are so many clothes to put away and fold, I'm always on my feet, and every minute is labor work."

What suggestions do you have for management?

"Hire more people and discipline the lazy workers who hide."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Operations Supervisor

"A family-oriented atmosphere with understanding management styles."

What do you like about working at Kohl's?

"I enjoyed the atmosphere and warm environment, as well as the faith bestowed in supervisors to do their jobs."

Do you have any tips for others interviewing with this company?

"You'll need to stand out from a competency standpoint, as each store literally receives hundreds of applications each month. Dress professionally, and speak to a manager when you first come in."

What don't you like about working at Kohl's?

"The pay was a little low, and variable hours from week to week meant financial instability for many employees."

What suggestions do you have for management?

"Management usually does the best they can within corporate-mandated constraints."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Manager

What do you like about working at Kohl's?

"It is a good company with employee benefits that matter and provide good rewards."

Do you have any tips for others interviewing with this company?

"They have very high standards during the interview process."

What don't you like about working at Kohl's?

"I don't like frustration with leadership, and constant change. I don't like the inconsistent work environment and decisions."

What suggestions do you have for management?

"I have none at this time that I believe could be impactful."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate

"Kohl's is a fun place to work. Their policy of YES WE CAN is awesome."

What do you like about working at Kohl's?

"I enjoy working with the diverse co-workers and customers."

Do you have any tips for others interviewing with this company?

"Smile and be very courteous. Kohl's likes those who can smile even though there is a frown inside."

What don't you like about working at Kohl's?

"The least favorite would be not being able to assist a customer."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Store Manager

What do you like about working at Kohl's?

"It's a strong, reliable company, if you are up for a challenge."

Do you have any tips for others interviewing with this company?

"If you are up for the challenge and have a strong customer service background, you will do well."

What don't you like about working at Kohl's?

"The scheduling is up and down, making work-life balance tough."

What suggestions do you have for management?

"Nothing, as this is the expectation in today's retail environment to be competitive."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist

"I enjoy the people I work with, and Kohl's offers great benefits."

What do you like about working at Kohl's?

"Kohl's allows the workers to take care of the customer, which gives me great satisfaction. They offer great benefits to part-time employees, which most companies do not."

Do you have any tips for others interviewing with this company?

"Kohl's main goal is to have customers leave happy and return with their friends. Be sure to cover their basics - greet customer, request credit, explain email and survey."

What don't you like about working at Kohl's?

"Upper management does not allow adequate staffing to run the store efficiently. The lack of hours translates to poor customer service and frustrated employees."

What suggestions do you have for management?

"I understand the concept of business is to make money, but do not cut so many corners that customer service is affected, as well as employee morale."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Beauty Department Supervisor

What do you like about working at Kohl's?

"I like meeting new people, and the fact that I am able to have flexible hours. The people I work with are very nice. I love to help people make decisions about a certain type of makeup they should try or what piece of jewelry would fit perfectly with their outfit."

Do you have any tips for others interviewing with this company?

"Weigh your options. If there is something better out there, look into it. If Kohl's appears to be the best choice, ask for a slightly higher hourly rate."

What don't you like about working at Kohl's?

"The management is pushy. They give you a hard time when you need to call out because you have a sick child, and they are willing to dish out more work than you can handle but will not help when you tell them you need it."

What suggestions do you have for management?

"I would make the store a little more inviting to both the guest and the employee. They have steadily improved the store but it is very plain upon entering. Also, I would encourage the managers to be a little more people friendly and helpful to the employees. They are very pushy at getting certain things done and are not willing to help if needed."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 1 / 5
Loss Prevention Supervisor

"Kohl's is a great place to work."

What do you like about working at Kohl's?

"It is a great company to work for, very AP/LP focused and has a great culture."

Do you have any tips for others interviewing with this company?

"Just be yourself. They are very loss prevention-driven and like to promote from within."

What don't you like about working at Kohl's?

"At the time the company was small, and there was no room for advancement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Kohl's Employee
Company Culture 4 / 5
Store Manager

"Poor work life balance, poor recognition, and strength is never rewarded."

What do you like about working at Kohl's?

"I like the product, customer focus, vacation package, health care, ESOP, vision and dental."

Do you have any tips for others interviewing with this company?

"Be prepared to work long hours and sacrifice days off and vacations. The company will draw a great picture of work-life balance."

What don't you like about working at Kohl's?

"I don't like 12+ hour days, unrealistic expectations, district managers discussing performance openly in front of subordinates or another store's personnel, inconsistency among leadership, and poor situational leadership skills."

What suggestions do you have for management?

"Deliver recognition, do not consistently focus on opportunities, do not badger and belittle team and store leadership to subordinates and other leaders, recognize strengths in every leader, and fill roles based on ability and not favoritism."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 5 / 5

Kohl's Reviews FAQs

Is Kohl's a good company to work for?

Kohl's has an overall rating of 3.7 Average Rating out of 5, based on over 118 Kohl's Review Ratings left anonymously by Kohl's employees, which is 5% lower than the average rating for all companies on CareerBliss. 88% of employees would recommend working at Kohl's.

Does Kohl's pay their employees well?

Kohl's employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 67 Kohl's employees have shared their salaries on CareerBliss. Find Kohl's Salaries by Job Title.

How satisfied are employees working a Kohl's?

88% of employees would recommend working at Kohl's with the overall rating of 3.7 out of 5. Employees also rated Kohl's 3.6 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.1 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Kohl's?

According to our data, the highest paying job at Kohl's is a Project Director at $201,000 annually. Browse Kohl's Salaries by Job Profile.

What is the lowest paying job at Kohl's?

According to our data, the lowest paying job at Kohl's is a Service Associate at $14,000 annually. Browse Kohl's Salaries by Job Profile.

What are the pros and cons of working at Kohl's?

According to reviews on CareerBliss, employees commonly rated the pros of working at Kohl's to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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