On average, employees in Merrillville, IN at Kohl's give their company a 3.7 rating out of 5.0 based on 1, whereas overall Average Rating of Kohl's is 3.7 out of 5.0 based on 155 Kohl's Review Ratings. The happiest Kohl's employees in Merrillville, IN are Customer Service Specialists submitting an average rating of 4.3.
"I enjoy the people I work with, and Kohl's offers great benefits."
What do you like about working at Kohl's?
"Kohl's allows the workers to take care of the customer, which gives me great satisfaction. They offer great benefits to part-time employees, which most companies do not."
Do you have any tips for others interviewing with this company?
"Kohl's main goal is to have customers leave happy and return with their friends. Be sure to cover their basics - greet customer, request credit, explain email and survey."
What don't you like about working at Kohl's?
"Upper management does not allow adequate staffing to run the store efficiently. The lack of hours translates to poor customer service and frustrated employees."
What suggestions do you have for management?
"I understand the concept of business is to make money, but do not cut so many corners that customer service is affected, as well as employee morale."
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