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Kohl's Employee Reviews for Customer Service Associate

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Customer Service Associates at Kohl's give their company a 3.8 out of 5.0, while the average rating for Kohl's is 3.7, making them 3% happier than every other employee at Kohl's and 5% happier than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

Average Rating
(based on 2 Customer Service Associate Review Ratings)
Customer Service Associate
in Holmdel, NJ

"Kohl's is a great company to work for. It’s a family oriented company. Kohl's works hard to accommodate employees schedules. Kohl's puts their customers first and foremost. The satisfaction of the customer is a priority."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Associate
in Acworth, GA

What do you like about working at Kohl's?

"I like the flexibility to help the customer out in different ways in each scenario."

Do you have any tips for others interviewing with this company?

"I would let them know how hard the retail environment is."

What don't you like about working at Kohl's?

"The customers are very rude and scam the system a lot."

What suggestions do you have for management?

"I would not micromanage employees as much as they do now."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
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