Company Menu

Home Depot Employee Reviews for Customer Service Representative

Browse Home Depot Reviews by Job Title →

Customer Service Representatives at Home Depot give their company a 4.2 out of 5.0, while the average rating for Home Depot is 3.8, making them 10% happier than every other employee at Home Depot and 10% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

50%
25%
25%
0%
0%
4.2
Average Rating
(based on 12 Customer Service Representative Review Ratings)
Customer Service Representative
in Tempe, AZ

"I accepted a temporary position, in the hopes it would lead to a permanent job offer. In these challenging times, we need to learn to be flexible."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Kennesaw, GA

"I work for Home depot corporate office and it is a great place to work. This company cares for their employees and it shows."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 10 Years

Year Salary
2011 $4
2012 $4
2013 $3
2014 $3
2019 $4
2020 $4
Customer Service Representative
in Blue Ridge, GA

"It is just an okay place to work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative
in Ogden, UT

"I worked at the Home Depot since February of this year, I was originally hired on as a customer service rep for the home decorators collection, I then had the opportunity to move to the home depot.com. I have been working there and in that department since Aug. of this year where I have been able to serve people which I really enjoy. However they do not offer any merit raises or opportunity to grow. I want to work in a steady work environment where I have room to grow."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Average Home Depot Attributes by Customer Service Representative

Company Culture
4.3
Growth Opportunities
3.8
People You Work With
4.6
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.2
Way You Work
4.4
Work Setting
4.3
Customer Service Representative

"Awesome experience, with a lot of hands-on experience."

What do you like about working at Home Depot?

"The great and friendly staff made the job a lot more enjoyable."

Do you have any tips for others interviewing with this company?

"Focus more on the health and safety aspect of the interview process."

What don't you like about working at Home Depot?

"The shift work wasn't the best. They had you working really late at night, then working early in the morning."

What suggestions do you have for management?

"Focus more on the shifts designed, and make more accommodating shifts."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5
Customer Service Representative
Person You Work For 3.4 / 5 People You Work With 4.1 / 5 Work Setting 3.6 / 5
Support You Get 3.2 / 5 Rewards You Receive 2.6 / 5 Growth Opportunities 1.5 / 5
Company Culture 2.9 / 5 Way You Work 2.7 / 5
Customer Service Representative
Person You Work For 4.6 / 5 People You Work With 4.6 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.7 / 5
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.5 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×