3,708 Customer Service Representative Reviews

"After work invitation, the manager didn't call me or nobody in the pre-programmed time! They ask for an hour and date interview, then people wait and they don't call. No organization and very bad image for IBM. IBM Brno is disorganized, delays and lack of seriousness of those who hire new customer representative workers. Bad image that stayed with this company. Avoid applying at IBM cause manager treats possible future workers with no respect."

"It is very hard to find a Specialist that will give you the same respect over the phone these days. That is is what I always provide. I feel treat them the way you wanted to be treated at all times. Regardless of what kind of call it is."

"I love that you encounter many different types of people and help them in different ways."

"I love seeing the faces of my customers once I've fully helped them and they got what they needed and more."

"I love promoting a well-made product; it's always challenging to work through issues outside of your control."

"My passion is Information Technology so I won't ever really feel fulfilled until I am active in my field of choice. Because I am outgoing I do enjoy interacting with people from all walks of life."

"My passion in Information Technology and Computer Sciences, with that being said Customer Service Rep will never be totally fulfilling but because I am a people person I do enjoy the interactions with many different walks of life."

"Working in these positions has made me realize that you can overcome any objective by building a relationship. I like going above and beyond to have our customers satisfied. The only issue is customers think they're always right."

"When I was first hired I thought it would just be a job to help pay the bills but I soon found that Tennis Warehouse provided me with a vital life experience in communication and teamwork. However, the major disappoint of my job is that I cannot use my engineering knowledge and degree to its fullest."

"I like the idea of being empowered by my company. I am given the power to wow the customer without fear of retaliation. If i have a question. There is always a supervisor an extension away. The only reason why I am wanting to leave has to do with the field is not in my degree field."

"I never knew anything about roadside until worked with the company. I've had friends family sign up with the company. There are several clients that are wiling to help if one client is busy or simply booked up."

"Nothing to love, low pay, long hours."

"Liked working with customers and fixing their problems. Disliked being treated poorly and having to walk on egg shells at the office."

"I love being in IT support because I really enjoy working with computers."