Customer Service Associates give their job an average rating of 3.6 out of 5.0. The Customer Service Associates happiest with their jobs are employed by Gander Mountain with an average rating of 5.0 while the Customer Service Associates least happy with their jobs work for Fry's with an average rating of 1.3.Submit a Review
"Talking to the customers and helping them just having that connection with the customers except now the company charges the customer to speak to an agent as the company wants the customers to do everything on line. Nothing like helping your self with an issue & then if you cant you will get a fine for speaking to an agent, this is great customer service dont you think?"
"I love being able to help others that we speak with on the phone. They have many tough decisions ahead and we are able to point them in the right direction. We also have the ability to have great relationships with people as well as we get to know them. Many times we are the first to speak with folks for our company so we set the tone for their experience."
"I love being able to interact with clients and potential clients. We all work to provide a positive experience for those that decide to work with us or give us an opportunity. We truly do make a difference for the people we speak with."
"It's enjoyable to help people with their issues."
"The customer service associate position here at Prudential is great. I have no complaints."
"I love greeting the customers, telling them about sales and products they are interested in as well as some they were unaware they may need. Customer service personnel are the first to interact with customers when they come in and therefore can make or break a customer's overall opinion of the store."
"I loved talking to people who had no issues of course, but things I disliked was being potentially talked down to by a customer if there were issues."
"Love helping customers with a problem. Hate that Lowe's doesn't support us."
"I love the ability to meet multiple people on the phones. I like the variety of customers that may end up on your phone. Sometimes the upset or irate customers may be challenging, but there is a sense of reward when you go above and beyond to meet the caller's need and solve the problem or refer the caller to the right source."
"It was a very fulfilling job. I loved the job itself along with the communication to the other companies, trucking companies and sales reps. The company took good care of its employees. I hated that I had to leave due to personal commitment."
"Not too much I can hate. I love talking with the people and helping them solve their problems and getting what they need"
"I love being able to help customers find the products that they need and what makes them feel good. It is amazing being able to have someone come in the store unhappy and then by the time they leave they feel great. I don't really like when you have customers that are unhappy no matter what you do for them, it is frustrating doing everything you can to make someone happy and it just doesn't help, but in the end as long as you know you did everything you could, that it all you can do."
"Interactions with a diverse group of customers were interesting."
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