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Home Depot Employee Reviews for Customer Service Associate

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Customer Service Associates at Home Depot give their company a 4.1 out of 5.0, while the average rating for Home Depot is 3.8, making them 8% happier than every other employee at Home Depot and 13% happier than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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4.1
Average Rating
(based on 3 Customer Service Associate Review Ratings)
Customer Service Associate
in Georgetown, TX

"I worked for ten months at The Home Depot Georgetown as a Customer Service Associate. The coworkers were always very friendly and polite, as well as the managers. The pay was really good. The only cons are I had to work on my feet during all the shifts, and some days, like Holidays or Black Fridays were really busy, having lots of customers at the store and by phone. But overall, is a good place to earn a fairly good income and make friends!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Associate
Support You Get 3.8 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.9 / 5 Way You Work 3.7 / 5

Average Customer Service Associate Ratings in the Past 12 Years

Year Salary
2010 $3
2011 $3
2021 $4
Customer Service Associate
Person You Work For 4.3 / 5 People You Work With 4.1 / 5 Work Setting 4.3 / 5
Support You Get 3.4 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.5 / 5 Way You Work 4.8 / 5
Customer Service Associate

"Home Depot is a very stressful place to work and doesn't offer much room for advancement."

What don't you like about working at Home Depot?

"I didn't like anything about working for Home Depot. It is fine if you are a high school student for extra money, but not long-term."

Average Home Depot Attributes by Customer Service Associate

Company Culture
3.5
Growth Opportunities
4.3
People You Work With
4.5
Person You Work For
4.7
Rewards You Receive
4.1
Support You Get
4.1
Way You Work
4.5
Work Setting
4.2
Customer Service Associate
in Santa Barbara, CA

"Great job for students and retirees."

Customer Service Associate
in San Antonio, TX

"I was happy with my time, but needed more of a challenge."

What do you like about working at Home Depot?

"I liked learning new things about home improvement, and how to do it myself."

What don't you like about working at Home Depot?

"I didn't enjoy having teammates who didn't want to be there."

What suggestions do you have for management?

"Be more approachable to your teammates."

Customer Service Associate
in Tukwila, WA

"The Home Depot is a great place to work."

What do you like about working at Home Depot?

"I like a feeling of doing something for someone and putting a smile on their faces for a job well done."

Do you have any tips for others interviewing with this company?

"Be honest and upfront. Always have a smile when you're on the floor, and always greet customers when they pass you by. Have good clean clothes and not in need of a shave or a haircut."

What don't you like about working at Home Depot?

"Nothing, except the wage was a little low for the responsiblity you were given."

What suggestions do you have for management?

"If you expect to keep good employees, you need to pay them a decent wage."

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