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Industry: General Merchandise Stores · HQ: Cincinnati, OH · https://www.macysinc.com

Macy's Employee Reviews for Customer Service Associate

Browse Macy's Reviews by Job Title →

Customer Service Associates at Macy's give their company a 4.0 out of 5.0, while the average rating for Macy's is 3.8, making them 5% happier than every other employee at Macy's and 11% happier than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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75%
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4.0
Average Rating
(based on 4 Customer Service Associate Review Ratings)
Customer Service Associate
in Thousand Oaks, CA

"I worked at Macy's as a seasonal customer service associate. It was a great job through the holiday season. The employees are friendly and the managers were flexible when needed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Associate
in Chicago, IL

What do you like about working at Macy's?

"I like the fact that I get to meet new people."

Do you have any tips for others interviewing with this company?

"Know a lot about the department you are going to be working in as well as where the other departments are located."

What don't you like about working at Macy's?

"I only make minimum wage, and higher up tend to neglect the needs of their associates."

What suggestions do you have for management?

"I would pay the sales associates better than minimum wage."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5

Average Customer Service Associate Ratings in the Past 9 Years

Year Salary
2011 $4
2013 $3
2019 $3
Customer Service Associate
in Christiana, DE

"I love where I worked."

Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Customer Service Associate
in Torrance, CA
Person You Work For 4.8 / 5 People You Work With 3.9 / 5 Work Setting 4.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 2.3 / 5
Company Culture 3.1 / 5 Way You Work 5 / 5

Average Macy's Attributes by Customer Service Associate

Company Culture
4.3
Growth Opportunities
3.3
People You Work With
4
Person You Work For
4.6
Rewards You Receive
2.9
Support You Get
3.9
Way You Work
4.5
Work Setting
4.7
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