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Foot Locker Employee Reviews for Customer Service Agent

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Customer Service Agents at Foot Locker give their company a 2.6 out of 5.0, while the average rating for Foot Locker is 4.1, making them 45% less happy than every other employee at Foot Locker and 30% less happy than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.

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2.6
Average Rating
(based on 1 Customer Service Agent Review Rating)
Customer Service Agent
in Wausau, WI

"Punch in, answer at least 9 emails an hour, for 8 hours, punch out."

What do you like about working at Foot Locker?

"I enjoyed pushing myself to exceed department goals regarding customer service. It was also enjoyable to get the rare email where I actually helped someone."

Do you have any tips for others interviewing with this company?

"Eastbay has a permanent Now Hiring sign, they wont bat an eyelash at letting someone go for sub-par performance."

What don't you like about working at Foot Locker?

"Answering emails all day every day is stunningly mind-numbing. I found myself checking the clock for break time alot."

What suggestions do you have for management?

"I would suggest anything that lessens the somber environment would elevate morale."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Customer Service Agent

What do you like about working at Foot Locker?

"Fun, excitment"

Do you have any tips for others interviewing with this company?

"be prepared to indulge your life into footlockerf"

What don't you like about working at Foot Locker?

"hours, not open to anything else"

What suggestions do you have for management?

"be open minded to all things"

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