Company Menu

Citizens Bank Employee Job Reviews in the United States

Browse Citizens Bank Reviews by Job Title →

32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
Advertisement
"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Reporting Business Analyst

"It has taught me about the reality of Business Process Reengineering."

What do you like about working at Citizens Bank?

"People are helpful. The bank is small enough that you can get a full understanding of how it works, yet large enough that it is doing everything including Basel II."

Do you have any tips for others interviewing with this company?

"Don't use caned resumes. The team studies them and if they feel like you are faking it on the resume they will zero in on that area"

What don't you like about working at Citizens Bank?

"Lots of thrashing without a clear plan. The team is very focused on owning their own space that they don't want to share info."

What suggestions do you have for management?

"Avoid micromanaging, You are missing the big picture which in the end makes the work harder."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Bank Teller

What do you like about working at Citizens Bank?

"That I have the opportunity to gain new skills and knowledge about another industry."

Do you have any tips for others interviewing with this company?

"Be patient. You are working with the public as well as individuals who think and do things in a different manor that you may not be use too. Enjoy learning about the products the company has to offer, you will be able to use the knowledge you have to help customers get the best product they need."

What don't you like about working at Citizens Bank?

"I do not like the fact that I have no room for growth within the company. I work with a small bank that is located in the southern central areas of Mississippi."

What suggestions do you have for management?

"As manager, you do a great job at your work and what you have coming in daily through your office. You have a great staff that would be willing to help you, take the help!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
dba

"Horrible"

What do you like about working at Citizens Bank?

"The compensation is decent and better than most other place in RI"

Do you have any tips for others interviewing with this company?

"Go somewhere else, they will give your job to an H1b anyway"

What don't you like about working at Citizens Bank?

"The management is directionless, and worthless rejects from Fidelity that hire their worthless know nothing friends from Fidelity."

What suggestions do you have for management?

"Replace all of the Fidelity management with people who have a vision, know how to manage and can direct things."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Operations Specialist

"2nd shift: great people and would love to go back"

What do you like about working at Citizens Bank?

"Even as a contractor at Citizens Bank, employees treated with respect and were always helpful."

Do you have any tips for others interviewing with this company?

"Have the skills, work ethic and they'll do well.Dress well for an interview as they're a bank."

What don't you like about working at Citizens Bank?

"Nothing - great company. Would recommend Citizens Bank to anyone."

What suggestions do you have for management?

"Management was always efficient and courteous. Staff meetings were alwaysprofessional and polite."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Analyst

"great experience overall"

What do you like about working at Citizens Bank?

"the work that I do keeps me on my toes"

Do you have any tips for others interviewing with this company?

"Know what you are doing, and be positive and energetic"

What don't you like about working at Citizens Bank?

"I like working here, and I always look at the positive things"

What suggestions do you have for management?

"Keep up with the new technology to stay competitive in this market"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Application Support Engineer

What do you like about working at Citizens Bank?

"The over working environment and the teamwork is great at CitzensBank."

What don't you like about working at Citizens Bank?

"I would say the upper management (CTO, CEO) level doesnt communicate well with the collegues."

What suggestions do you have for management?

"I would suggest a better method of communication for management"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
President

"Managed bank until sold"

What do you like about working at Citizens Bank?

"Worked with regulators to manage assets, rewrite policies and get bank in position for owner to sell."

Do you have any tips for others interviewing with this company?

"Know the job description you are applying for and hone your skills to be the best you can be."

What don't you like about working at Citizens Bank?

"Was a troubled bank when I was hired. Too bad we turned it around and it sold."

What suggestions do you have for management?

"New management is there now. I would say to stay community active and take care of your employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Banker

"Advised regarding financial matters concerning savings, loans, taxes, ..."

What do you like about working at Citizens Bank?

"I like everything about working at this company. My branch is wonderful."

Do you have any tips for others interviewing with this company?

"I would just say to a person interviewing that this is like a typical interview."

What don't you like about working at Citizens Bank?

"I have no complaints about this company. They are a wonderful company."

What suggestions do you have for management?

"I have no suggestions for the management. Everyone here is great."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Courier
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.7 / 5
QA Analyst
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 3.1 / 5
Support You Get 3.8 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 1.9 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Bank Teller
People You Work With 4.8 / 5 Work Setting 3.6 / 5 Support You Get 3.5 / 5
Rewards You Receive 3.8 / 5 Growth Opportunities 2.7 / 5 Company Culture 2.6 / 5
Way You Work 3.6 / 5
Change Analyst
Person You Work For 3.5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.7 / 5
Company Culture 4.1 / 5 Way You Work 4.2 / 5
Administrative Assistant
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Risk Officer

"Overall, it is a very good place to work."

Person You Work For 4.5 / 5 People You Work With 4.4 / 5 Work Setting 4.9 / 5
Support You Get 2.2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.9 / 5
Company Culture 3.1 / 5 Way You Work 4.4 / 5
Software Consultant
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4.1 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.2 / 5
Company Culture 4.2 / 5 Way You Work 4.1 / 5

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Citizens Bank Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×