Working at Citizens Bank in Providence, RI: 6 Employee Job Reviews by Real Employee working in Providence, RI Area

"Great workplace. Nice environment."

"Always an evironment of growth and opportunity."

What do you like about working at Citizens Bank?

"I was there for 10 years and during this time was an intragl part of their strategic growth."

Do you have any tips for others interviewing with this company?

"Now it has changed. GO at it with a Fleet Bank or Bank of America feel, that isrevenue at almost any cost."

What don't you like about working at Citizens Bank?

"The last year the company as a whole began to lose it's family feel and people and situations became adversarial and numbers-driven."

What suggestions do you have for management?

"Focus back on the Credo: Customers. Colleagues. Community."

"Detailed."

What do you like about working at Citizens Bank?

"The company is known around the nation and they have god job security."

What don't you like about working at Citizens Bank?

"The company currently has no technical openings, making it hard to find a job to meet my qualities."

"It's a place for a job -- not for a career. Lousy."

What do you like about working at Citizens Bank?

"The best thing was that it was a close commute! Other than that, it was the worst employer I had in my 26-year career with other financial institutions."

Do you have any tips for others interviewing with this company?

"I'd turn back if I were you."

What don't you like about working at Citizens Bank?

"They manage by intimidation. Everything is a fire-drill, and then when you're ready to execute, they pull multiple budgeting issues after the fact that your budget per project was already approved and you're back to the drawing board.Their HR department has the worst reputation and the highest turnover in the company. In fact, they couldn't get an Admin position filled for the former HR head as she was such a tyrant thaey had to look in the Boston area for a Prov-based Admin position.They are very behind in the IT area as well. To send an employee-wide communication, (28,000 people), you had to use an Excel file and print labels! They had no internal distribution center that could spray address items. Also, each dept had to manually maintain an Outlook distribution list (for thousands of people). There was no weekly feed from PeopleSoft to a master list by department. We operated like this back in the mid-80's.Lastly, they are so very cheap. Period."

What suggestions do you have for management?

"Practice what you preach."