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Industry: Financial Investments · HQ: Providence, RI · https://www.citizensbank.com

Citizens Bank Employee Job Reviews in the United States

Browse Citizens Bank Reviews by Job Title →

On average, employees at Citizens Bank give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest Citizens Bank employees are Customer Service Representatives submitting an average rating of 4.9 and Personal Bankers with a rating of 4.5.

32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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Branch Manager
"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Project Manager

"I was a consultant working at Citizens Bank"

What do you like about working at Citizens Bank?

"It was a professional environment while working in a relaxing atmosphere. All associates were really concerned and can do attitude."

What don't you like about working at Citizens Bank?

"I was only a consultant with no concerns or personal issues."

Workflow Coordinator
in Cleveland, OH

"the banking Industry is good if that where you want to work"

What do you like about working at Citizens Bank?

"Good Expereince"

What don't you like about working at Citizens Bank?

"The downsize"

Branch Manager
in Elmhurst, IL

"Company was cutting back, staff and customers were affected."

Executive Administrative Assistant
in Cleveland, OH

What do you like about working at Citizens Bank?

"I enjoyed the position I held with the bank and the colleagues I worked with. I also liked helping others in their positions to make their jobs easier."

What suggestions do you have for management?

"Nothing at this time"

Sales Associate
in Cleveland Heights, OH

"A great place to learn and grow both professionally and personally."

Mortgage Loan Officer
in Southampton, PA

"Great enviroment."

Retail Sales Representative
in Syracuse, NY

"Good place to work if you want to get into banking"

What do you like about working at Citizens Bank?

"the atmosphere and the people to work for"

What don't you like about working at Citizens Bank?

"the over all pay wasnt enough"

Sales Associate
in Chicago, IL

What do you like about working at Citizens Bank?

"The employees and the customers. All were great people."

What don't you like about working at Citizens Bank?

"Not recongized for all the hard work being done."

Assistant Business Development Manager
in Pittsburgh, PA

"Great place to work but expectations of former district manager to work 2 hours from home requuired me to seek a change of employment."

What do you like about working at Citizens Bank?

"The people and the benefits."

What don't you like about working at Citizens Bank?

"Where I was placed/worked was nearly 2 hours from home (one way), so the commute was not good."

Personal Banker

What do you like about working at Citizens Bank?

"Citizens Bank was a introduction into the banking community."

What don't you like about working at Citizens Bank?

"I would have like to remain at the bank in a different positon after graduation."

Relationship Manager
in Philadelphia, PA

"Concise and revealing"

What don't you like about working at Citizens Bank?

"Frequent chang in managers. Open seven days a week- unnecessary"

What suggestions do you have for management?

"Listen to employees concerns"

IT Consultant
in Cranston, RI

"I was a frustrated contractor."

What do you like about working at Citizens Bank?

"The technical people I worked with are first rate. I learned some software while I was there."

Do you have any tips for others interviewing with this company?

"Be patient."

What don't you like about working at Citizens Bank?

"The user group seemed unable to reach a consensus about anything. Priorities changed constantly. They (tech people) are continually short-handed due to budget concerns."

What suggestions do you have for management?

"I do not pretend to have suggestions for bank management."

Loan Review Officer

What do you like about working at Citizens Bank?

"Nothing"

What don't you like about working at Citizens Bank?

"Did not like the work atmosphere"

Assistant Financial Officer

"Citizens Bank has been great to me, but I'm ready for professional growth."

What do you like about working at Citizens Bank?

"The benefits are great, and we work on a first-name basis. There's also some flexibility with hours worked."

What don't you like about working at Citizens Bank?

"It is traditional in a world that is quickly becoming fast-paced and technological."

What suggestions do you have for management?

"I'd rather not answer this because I still work for this corporation."

Assistant Branch Manager
in West Bloomfield, MI

"Waste of eight years..."

What do you like about working at Citizens Bank?

"I liked being able to meet some of the coolest people in the community."

Do you have any tips for others interviewing with this company?

"Be sure this is really what you want."

What don't you like about working at Citizens Bank?

"A lot!!! It was a very clique type of organization. If the higher up didn't make you part of their team or respect you - no one else did."

What suggestions do you have for management?

"Remember, you are not in high school anymore. Stop picking favorites."

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Citizens Bank Employee Job Reviews by Location

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