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Citizens Bank Employee Job Reviews in the United States

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32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Senior Sales Representative
Person You Work For 5 / 5 People You Work With 4.8 / 5 Work Setting 3.1 / 5
Support You Get 2.9 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 3.1 / 5
Company Culture 4.1 / 5 Way You Work 4.8 / 5
Banking Intern
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3.7 / 5
Support You Get 4.2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4.3 / 5
Field Service Technician
Person You Work For 3 / 5 People You Work With 4.4 / 5 Work Setting 3 / 5
Support You Get 3.9 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 2.6 / 5
Company Culture 3.1 / 5 Way You Work 4.5 / 5
VP of Commercial Lending

"Great company, even though they broke our financial agreement."

Senior Teller

"Citizens bank was a part time job during college and was an overall satisfying place to work."

Do you have any tips for others interviewing with this company?

"This is a great company to work for with opportunity for growth and generous benefits. You will succeed at Citizens Bank if you enjoy working with the public and have exceptional interpersonal skills. After working in the banking industry and return to the branch or other branches as a customer you truly see how important these customer service skills are."

What don't you like about working at Citizens Bank?

"Working for Citizens Bank was not challenging me enough to take the next step in my career. It was merely a stepping stone."

What suggestions do you have for management?

"I would suggest to meet on a regular basis to ensure employees are engaged and allow them the opportunity to share their thoughts regarding what the are looking for in their careers and assist in any new opportunities they would like to explore."

Branch Manager

"See if the quality and work ethic of individual fits the expectaions of company and culture."

What do you like about working at Citizens Bank?

"Introduced me into the banking industry. Combined my sales training with banking to help maximize the branch profit potential."

Do you have any tips for others interviewing with this company?

"Make sure you are comfortable approaching new people daily and probing for new products to fit customers lifestyle."

Bank Teller

"This review was very helpful, It helped me to see the reasons i'm looking for another job"

What do you like about working at Citizens Bank?

"Tuition reimburstment, some departments offer flex time. Vacation Buy, Home buyers Assistance, location, some departments offer room for growth."

Do you have any tips for others interviewing with this company?

"Choose a department that is growing, and willing to allow you to grow with it."

What don't you like about working at Citizens Bank?

"My deparment has little room for growth. Job duties are not challanging. Some personalities are hard to get along with. Manager can do a better job managing"

What suggestions do you have for management?

"They need to do a better job managing some of the bad apples, that bring the moral of the work place down."

Regional Sales Representative

"Great group of people to work with"

What do you like about working at Citizens Bank?

"Being outside and travel"

Do you have any tips for others interviewing with this company?

"If you can get in do it!"

What don't you like about working at Citizens Bank?

"Sometimes to secretive about upcoming changes"

What suggestions do you have for management?

"Be a bit more approachable"

Assistant Branch Manager

"Interesting"

What do you like about working at Citizens Bank?

"Training was awesome the HR department was always there if needed I was a Ball Park Banker down at the Phillies Park it was great"

Do you have any tips for others interviewing with this company?

"Be yourself Listen and learn"

What don't you like about working at Citizens Bank?

"Working Sundays"

What suggestions do you have for management?

"Listen and keep up the great training"

Banker

"Citizens Bank was a great place to work. I wasn't able to work weekends as required."

Commercial Banking Credit Analyst

"Bad senior management."

Bank Teller

"Management is Horrible"

What do you like about working at Citizens Bank?

"Working with customers"

Do you have any tips for others interviewing with this company?

"Good Luck! Sales, Sales, Sales!"

What don't you like about working at Citizens Bank?

"The management brings personal life and business into work."

What suggestions do you have for management?

"Dont be so hard on the staff. Take some initiative and do some work instead of sitting around bossing everyone else around."

VP of Operations

"Always an evironment of growth and opportunity."

What do you like about working at Citizens Bank?

"I was there for 10 years and during this time was an intragl part of their strategic growth."

Do you have any tips for others interviewing with this company?

"Now it has changed. GO at it with a Fleet Bank or Bank of America feel, that isrevenue at almost any cost."

What don't you like about working at Citizens Bank?

"The last year the company as a whole began to lose it's family feel and people and situations became adversarial and numbers-driven."

What suggestions do you have for management?

"Focus back on the Credo: Customers. Colleagues. Community."

Mortgage Loan Processor

What do you like about working at Citizens Bank?

"management and coworkers were great to work with as a team."

What don't you like about working at Citizens Bank?

"not knowing if I would have a job the next day."

Security Systems Analyst

"Allowed me to realize potential."

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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