Working at Citizens Bank in Cranston, RI: 13 Employee Job Reviews by Real Employee working in Cranston, RI Area

"Midsized Public Bank. Great value company for associates seeking a changing organization and capable of exerting command of their expertise area"

"I found Citizens to be a great employer with an excellent culture. I personally found this position very fulfilling."

"Don't work here. TSA is a terrible place to work. Senior managers treat their people badly. Bunch of Thugs. Stay away."

"They do not train for enough time"

What do you like about working at Citizens Bank?

"Helping the customers with something that they didn't know they needed. When the customer is really satisfied with you and they let you know and want to tell your manager. I also loved the managers there. They were all really nice. I also appreciate the free coffee and tea for the employees and the gym."

Do you have any tips for others interviewing with this company?

"Dress professional and relax the managers there are really nice people. If you do get hired take lots of notes while in training and also ask lots of questions."

What don't you like about working at Citizens Bank?

"They offer very little pay rate for all the different type of calls you have to take. Also not enough resources to get the answers you need and the resource they have is very, very slow. I also did not like the fact that there was difficulty in finding parking."

What suggestions do you have for management?

"More training on business calls and loans. Higher pay rate. Less type of calls for example: no business calls if its not the business department. No online banking calls if it is not the online banking department and no password resets if we are not technical support."

"Horrible"

What do you like about working at Citizens Bank?

"The compensation is decent and better than most other place in RI"

Do you have any tips for others interviewing with this company?

"Go somewhere else, they will give your job to an H1b anyway"

What don't you like about working at Citizens Bank?

"The management is directionless, and worthless rejects from Fidelity that hire their worthless know nothing friends from Fidelity."

What suggestions do you have for management?

"Replace all of the Fidelity management with people who have a vision, know how to manage and can direct things."

"2nd shift: great people and would love to go back"

What do you like about working at Citizens Bank?

"Even as a contractor at Citizens Bank, employees treated with respect and were always helpful."

Do you have any tips for others interviewing with this company?

"Have the skills, work ethic and they'll do well.Dress well for an interview as they're a bank."

What don't you like about working at Citizens Bank?

"Nothing - great company. Would recommend Citizens Bank to anyone."

What suggestions do you have for management?

"Management was always efficient and courteous. Staff meetings were alwaysprofessional and polite."

"great experience overall"

What do you like about working at Citizens Bank?

"the work that I do keeps me on my toes"

Do you have any tips for others interviewing with this company?

"Know what you are doing, and be positive and energetic"

What don't you like about working at Citizens Bank?

"I like working here, and I always look at the positive things"

What suggestions do you have for management?

"Keep up with the new technology to stay competitive in this market"

What do you like about working at Citizens Bank?

"The over working environment and the teamwork is great at CitzensBank."

What don't you like about working at Citizens Bank?

"I would say the upper management (CTO, CEO) level doesnt communicate well with the collegues."

What suggestions do you have for management?

"I would suggest a better method of communication for management"

"I was a frustrated contractor."

What do you like about working at Citizens Bank?

"The technical people I worked with are first rate. I learned some software while I was there."

Do you have any tips for others interviewing with this company?

"Be patient."

What don't you like about working at Citizens Bank?

"The user group seemed unable to reach a consensus about anything. Priorities changed constantly. They (tech people) are continually short-handed due to budget concerns."

What suggestions do you have for management?

"I do not pretend to have suggestions for bank management."