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Industry: Financial Investments · HQ: Providence, RI · https://www.citizensbank.com

Working at Citizens Bank in Boston, MA: 5 Employee Job Reviews by Real Employee working in Boston, MA Area

Browse Citizens Bank Reviews by Job Title →

On average, employees in Boston, MA at Citizens Bank give their company a 2.7 rating out of 5.0 based on 5, whereas overall Average Rating of Citizens Bank is 3.9 out of 5.0 based on 153 Citizens Bank Review Ratings. The happiest Citizens Bank employees in Boston, MA are Anonymous Employees submitting an average rating of 3.6 and Risk Officers with a rating of 3.7.

32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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Branch Manager
"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY

Working at Citizens Bank in Boston, MA: 5 Employee Reviews

Citizens Bank Employee
in Boston, MA

"Great overall experience."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citizens Bank Employee
in Boston, MA

"Decent work environment. Lots of entry level job openings."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Citizens Bank Employee
in Boston, MA

"Sadly, branch banking is a cost that banks reluctantly tolerate until they figure out how to transition to a mostly branch-free world without too much upset. Think about it. Most people you know use their mobile device or website to interact with the bank. Branches are loss makers. Where are all these "commission" opportunities to come from? It's dead end unfortunately. Don't be surprised that they treat you badly. Branches are not required - you don't have to "try on" a bank account do you?"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Risk Officer
in Boston, MA

"Overall, it is a very good place to work."

Person You Work For 4.5 / 5 People You Work With 4.4 / 5 Work Setting 4.9 / 5
Support You Get 2.2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.9 / 5
Company Culture 3.1 / 5 Way You Work 4.4 / 5
Inside Sales Leader
in Boston, MA

What do you like about working at Citizens Bank?

"the culture of the people"

Do you have any tips for others interviewing with this company?

"hunter adivise"

What don't you like about working at Citizens Bank?

"not enough coaching"

What suggestions do you have for management?

"coach"

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