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32%
42%
22%
3%
1%
4.0
Average Rating
(based on 451 CitiGroup Review Ratings)
Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.3
Person You Work For
4.2
Rewards You Receive
3.8
Support You Get
4.0
Way You Work
4.1
Work Setting
4.0
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"I've worked for Citi since 2000. The work environment is one that continuously challenges you to set higher performance goals and allows the appropriate support to attain them. There is great flexibility to expand one's career through multiple avenues given the organization global reach."
Posted 5 years ago in Irving, TX
Customer Service Representative
in Tucson, AZ

"I gave Citi a two star and not a one star only because of their pay and benefits are better than the average company, their hiring process is very positive, the classroom training is fair,but advicing employe's that 113% is not enough and that 100% to them is "still room for growth" is very Inappropriate. I have never been at a job were employe's constantly comment "Im just gonna walk out", "I hope I get fired I dont care" or "I just wanna to quit" day-bi-day shift after shift, rude customer after rude customer just to go to your bosses desk and have your boss tell you is100% wasn't good enough. You wont believe it until you see it."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 1 / 5 Way You Work 4 / 5
CitiGroup Employee
in Irving, TX

"I've never had a nicer manager and coworkers than I've had at Citi though I would also say that the pay could be much better, and we could be provided better resources and support to really do our best work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

4.0
CitiGroup (719)

4.4 Highest Rated in this Industry is Consolidated Edison (35)
3.0 Lowest Rated in this Industry is Teavana (7)
3.9 Average of All Companies in this Industry (4,065)
CitiGroup Employee
in Long Island City, NY

"Complex structure which makes it a great place to work at."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Software Developer
in New York City, NY

"I've worked for Citi for a few months. Everything is great so far."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 1 / 5 Way You Work 5 / 5

Average CitiGroup Ratings in the Past 4 Years

Year Salary
2010 $4
2011 $4
2012 $3
2013 $3
CitiGroup Employee
in Jersey City, NJ

"Strong financial services company with high ethical culture and focus on diversity."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Developer
in Irving, TX

"I've worked for Citi for almost a year, and have improved leaps and bounds."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CitiGroup Employee
in Irving, TX

"I've worked for this company since 2017, it has been a fairly good work environment."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
CitiGroup Employee
in New York City, NY

"Designing and developing new marketing campaigns for future initiatives; driving acquisitions for new and existing cardmembers by employing R, SAS, SQL & Machine Learning to upgrade/retain customers; improving the retention rate of current customers by 40%. Analyzing data from Argus, Credit Bureaus & other data sources to improve marketing, & cost per acquisition by A/B testing of multiple offers optimizing customer analytics and market segmentation. Presenting monthly, quarterly and other ad-hoc performance reports with strategic recommendations for the leadership of Consumer Banking and SVP - Specialized Analytics; launching new credit card products."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CitiGroup Employee
in Irving, TX

"Amazing company to work for and lots of room to grow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Software Developer
in Ontario, CA

"Very Good..................."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
CitiGroup Employee
in Roanoke, TX

"I've worked for Citigroup since 2005 and found it to be a strong company with good ethical values and emphasis on customer satisfaction."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
CCA Regional Design and Construction
in Miami, FL

"I worked with Citi since 1993 Amazing experience"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CitiGroup Employee
in Chicago, IL

"I have been working at Citi Group for the past three years on contract plus extension basis. I find Citi Group to be a nice and fast paced working environment. Citi Group offers it's employees a nice work and home balance. One is able to be an asset to the company without being over-worked. The only reason I could not give it five stars was because the transition from contract to full time position is a rarity"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 4 / 5
DevOps Engineer
in Tampa, FL

"Citigroup is one of the great place to work but the only drawback is it still rely on very old applications."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
CitiGroup Employee
in Chicago, IL

"I loved working here, the people and managers are incredible"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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