On average, employees at CitiGroup give their company a 4.0 rating out of 5.0 - which is 5% higher than the average rating for all companies on CareerBliss. The happiest CitiGroup employees are Branch Managers submitting an average rating of 5.0 and Senior Underwriters with a rating of 4.9.
"This company in the USA, abuses its employees. As a supervisor I cried everyday because even though I was one of the best employees, the company always found I did something wrong, calls were monitored by inexperienced managers who do not know how to treat people with respect and dignity. All of my co workers I started with left upset, crying, hating this place and under psychiatric care. I felt my blood boiling with anger and sadness everyday while working at this call center. The company acted as though we were robots, not allowed restroom time, no flexibility in scheduling, I was there over 10 years and still worked weekends. Pay is low and the work load is high, everyday you are told you can get replaced and they don't need you so you must do everything perfect or you get yelled at threatened to be fired. Customers are allowed to call you names, yell and speak to you in abusive language, and managers back them 100%. You are not allowed to hang up for any reason. This place made me dislike banking and customer service. I wish I could take the time back but it was as though I was in an abusive relationship I could not leave. I needed the job but no one should have to suffer the way Citi employees do. It's not humane. I have now found a job that treats me with respect and appreciates everything I do and I love it. I do not wish Citi to anyone, even my worst enemy."
"I've worked here for 2 1/2 years. I have been in the same position but have been encouraged by the managers to move up in the company. It is a great place to work. The pay is decent for the work I do."
"It is a good company."
"I've worked for Citigroup since 2012 and have found it to be very enjoyable and a huge learning experience."
"I have worked for Citigroup for more than 2 years and it provided me a strong foundation to grow my skills."
"I have worked for Citi for more than 20 years combined. Citi has a global presence almost unmatched with more than 100,000 employees. I enjoyed having to work in a very diversified environment with collaboration and team efforts."
"I've worked with Citi for 16+ years."
"Fun working here. Had a great time learning new things."
"It is a good company to work for. The employees are nice people."
"An aggressive technology environment requiring an individual to perform and wear many hats at any given time."
"Worked there for fifteen years in three different roles. I loved working at such a global company with many diverse people. However, the culture changed significantly in the last 5 years and they have begun to outsource many important jobs, including mine."
"Good company to work for, promote within, average compensation."
"I was working for migration project as QA Engineer, we had some communication problems because the project was international working with USA , India and Mexico to migrate the system and transactions."
"I've worked for four years in Citibank and I'm thankful for that experience. Was a time that I learned much not only as a lawyer, but in team work, commitment, partnership, etc."
"I have been working in Citigroup for 7 years. Company culture varies from group to group."
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