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CIGNA Employee Job Reviews in the United States

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28%
45%
18%
8%
1%
3.9
Average Rating
(based on 197 CIGNA Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.6
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
3.9
Work Setting
4.0
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"CIGNA is a great organization in which I had the opportunity to plant the seed for my career."
Posted 13 years ago in Glendale, CA
Customer Service Representative

What do you like about working at CIGNA?

"Opportunities to grow within the company."

Do you have any tips for others interviewing with this company?

"None, not sure they are still around here in Charlotte, especially for the call center."

What don't you like about working at CIGNA?

"The way that schedules were set up."

What suggestions do you have for management?

"Communicate a little better."

Front Office Supervisor

What do you like about working at CIGNA?

"I was on the front lines, dealing with patients and staff alike. Solving problems."

Do you have any tips for others interviewing with this company?

"Be honest, say what you think, but be nice."

What don't you like about working at CIGNA?

"I was there for 22 years, I though I would be there until I retired. I loved it there. If they had not closed the HealthCare Centers I would still be there."

What suggestions do you have for management?

"Watch the bottom line carefully. Don't let the company outgrow itself."

Underwriting Specialist

What do you like about working at CIGNA?

"People."

What don't you like about working at CIGNA?

"The pay."

What suggestions do you have for management?

"Update operating systems."

Technical Lead

What do you like about working at CIGNA?

"Friendly manager and environment."

Claims Processor

What do you like about working at CIGNA?

"Flexible with time off usually."

Do you have any tips for others interviewing with this company?

"Be ready to take on major challenge."

What don't you like about working at CIGNA?

"Major turnover."

What suggestions do you have for management?

"Sometimes it's good to remember to put yourself in the shoes of the employees to know what they deal with on a daily basis."

Pharmacy Technician

"Management just does not seem to be concerned with the employees."

Do you have any tips for others interviewing with this company?

"Don't bother."

What suggestions do you have for management?

"They need to work to show employees that they care. Show up at a staff meeting every once in a while if nothing else."

Director

What do you like about working at CIGNA?

"It was more or less a neutral expereince. I was hired to build and run a UM department. Shortly after I was hired, budget cuts stopped the activity. I had a position, but not much to do."

Claims Processor

"Great part-time job."

What do you like about working at CIGNA?

"Nice atmosphere."

What don't you like about working at CIGNA?

"Only temp PT."

Claims Services Manager

"I enjoyed working at CIGNA. I was given many opportunities there and value the professional development I had while there."

Customer Service Advocate

"Stepping stone to career dream."

What do you like about working at CIGNA?

"My coworkers became good friends. It also allowed me to be able to work and attend school."

Do you have any tips for others interviewing with this company?

"Be yourself and confident in your answers."

What don't you like about working at CIGNA?

"Call Center environment was less than desirable."

What suggestions do you have for management?

"I really don't have suggestions since it has been some time since I worked there. My site closed so I am sure the management team have gone on to other endeavors."

Senior Medical Underwriter

"Professional."

What do you like about working at CIGNA?

"I enjoyed working with a group of professionals and I enjoyed the educational training provided."

What don't you like about working at CIGNA?

"Being laid off."

What suggestions do you have for management?

"Always remain professional, take the time to always evaluate and motivate others to have a successful team."

Business Analyst

"I loved working at CIGNA in CT. I live in CA and did not want to move CT."

Director of IT

"Still in transition while trying to grow so morale at best is at the lowest I've seen in years."

What do you like about working at CIGNA?

"The diversity and complexity of the work I was doing, I loved working with the people I was managing and developing at the time."

What don't you like about working at CIGNA?

"Strategy was all over the place, changed too frequently and eventually led to the major layoffs and decline in CIGNA stock."

What suggestions do you have for management?

"Focus on IT growth in alignment with the business needs, where their competitors are, and specifically define these goals in a well developed 2-5 year plan that they stick too, and change ONLY when critically necessary."

Group Insurance Underwriter

"Good place to work."

What do you like about working at CIGNA?

"Opportunities to advance."

What don't you like about working at CIGNA?

"Multiple layers of management."

What suggestions do you have for management?

"Keep and compensate motivated/talented employees."

Computer Operator

"One of the best jobs I ever had."

CIGNA Reviews FAQs

Is CIGNA a good company to work for?

CIGNA has an overall rating of 3.9 Average Rating out of 5, based on over 197 CIGNA Review Ratings left anonymously by CIGNA employees, which is equal to the average rating for all companies on CareerBliss. 91% of employees would recommend working at CIGNA.

Does CIGNA pay their employees well?

CIGNA employees earn $50,000 annually on average, or $24 per hour, which is 24% lower than the national salary average of $66,000 per year. 69 CIGNA employees have shared their salaries on CareerBliss. Find CIGNA Salaries by Job Title.

How satisfied are employees working at CIGNA?

91% of employees would recommend working at CIGNA with the overall rating of 3.9 out of 5. Employees also rated CIGNA 3.8 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at CIGNA?

According to our data, the highest paying job at CIGNA is a VP of Information Technology at $200,000 annually. Browse CIGNA Salaries by Job Profile.

What is the lowest paying job at CIGNA?

According to our data, the lowest paying job at CIGNA is a Student Intern at $10,000 annually. Browse CIGNA Salaries by Job Profile.

What are the pros and cons of working at CIGNA?

According to reviews on CareerBliss, employees commonly rated the pros of working at CIGNA to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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