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Working at CIGNA in Philadelphia, PA: 10 Employee Job Reviews by Real Employee working in Philadelphia, PA Area

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On average, employees in Philadelphia, PA at CIGNA give their company a 1.5 rating out of 5.0 based on 10, whereas overall Average Rating of CIGNA is 3.9 out of 5.0 based on 289 CIGNA Review Ratings. The happiest CIGNA employees in Philadelphia, PA are IT Customer Support Representatives submitting an average rating of 5.0 and Customer Support Specialists with a rating of 4.4.

28%
45%
18%
8%
1%
3.9
Average Rating
(based on 197 CIGNA Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.6
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
3.9
Work Setting
4.0
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"I have worked for Cigna since 2002. Cigna values its employees. They are ethically strong and leadership is amazing. I have loved every position that I have held here."
Posted 7 years ago in Bloomfield, CT

Working at CIGNA in Philadelphia, PA: 10 Employee Reviews

Software Engineer

"I worked for cigna for a short time, before I was placed they had budget issues trying to allocate me in the budget. When I was placed and on boarded there was little work to be done and I was constantly ignored when requesting to pick up some work. I was instructed repeatedly to just review the confluence documentation and learn about the different products that the team was developing. Finally after a month of reading documentation (5 times over), I was assigned a ticket. After a few short days, the department lost a massive portion of budget and I was pulled onto another team. After another month, this team lost their budget and I am facing reallocation again or temporary drop-off. Work environment is not for an individual who wants to learn and provide an impact to the company."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Support Specialist

"Cigna was a great learning experience for me. I do regret not taking the offer to stay a little longer. My coworkers were amazing and management was helpful at every corner. Cigna is a great place for any beginning I.T. to start their career."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
CIGNA (289)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
IT Customer Support Representative

"I worked at Cigna in 2012 and it is a strong company with amazing support staff and supervisors."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Underwriter

"Great underwriting experience."

What do you like about working at CIGNA?

"Focus, quiet and the freedom to perform your work effectively."

Do you have any tips for others interviewing with this company?

"Do your best. Perform at your highest level no matter what."

What don't you like about working at CIGNA?

"Absence of team work. It is one important component that can not be ignored."

What suggestions do you have for management?

"Increase team work activities. Exchange Ideas. Be open for suggestions from all employees."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Paralegal

"Good while it lasted."

What do you like about working at CIGNA?

"The people were fantastic. They offered a gym and in-house lunch area."

What don't you like about working at CIGNA?

"We were closed down after the ACE buyout."

What suggestions do you have for management?

"Work more openly with employees."

QA Analyst

"I learnt more things working over here. I improved myself."

Group Insurance Underwriter

What do you like about working at CIGNA?

"Working for CIGNA in the Group Insurance division was a great experience. I learned how to work with multiple projects, communicate with sales teams, understand contracts, and balance every day living."

Do you have any tips for others interviewing with this company?

"Sometimes it can be very helpful if you end up coming prepared for an entire day interview with multiple people. Also, if you don't know how to improvise with strange questions or mathematics in a heartbeat, this place might not be for you (if you pursue underwriting or actuarial studies)."

What don't you like about working at CIGNA?

"Sometimes good sales people were fired for under-achieving, even though they brought some profitability to the company. There was also tight room for advancement."

What suggestions do you have for management?

"My managers were great to work with, and very team oriented, spare one. For my one manager who didn't make the list, I'd say he needs to take a little more time, not rush through things, and work better with other managers."

Information Protection Officer

What do you like about working at CIGNA?

"Big industry leader beginning to take IT very seriously. Very passionate about customer service."

Do you have any tips for others interviewing with this company?

"Bring your best game face. This company is looking for extremely high caliber performers."

What don't you like about working at CIGNA?

"I'm stuck on the East Coast."

What suggestions do you have for management?

"Not much really. Big change of guard recently, and so far very impressive leadership."

Technical Lead

What do you like about working at CIGNA?

"Friendly manager and environment."

Group Insurance Underwriter

"Good place to work."

What do you like about working at CIGNA?

"Opportunities to advance."

What don't you like about working at CIGNA?

"Multiple layers of management."

What suggestions do you have for management?

"Keep and compensate motivated/talented employees."

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