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CIGNA Employee Job Reviews in the United States

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On average, employees at CIGNA give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest CIGNA employees are Senior Specialists submitting an average rating of 4.5 and Developers also with a rating of 4.5.

28%
45%
18%
8%
1%
3.9
Average Rating
(based on 197 CIGNA Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.6
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
3.9
Work Setting
4.0
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"CIGNA is a great organization in which I had the opportunity to plant the seed for my career."
Posted 11 years ago in Glendale, CA
Test Engineer

What do you like about working at CIGNA?

"Very nice company to work."

Systems Coordinator

"A great company to work for."

What do you like about working at CIGNA?

"Had very good opportunities to learn a lot of skills including RDBMS, data modeling, SDLC, and insurance business."

What don't you like about working at CIGNA?

"One of the key projects on reinsurance did not complete after making quite some investments on the software, hardware, training, and consulting fee."

What suggestions do you have for management?

"Better communication in management team at different levels."

Company-Industry Rating Comparison

3.9
CIGNA (289)

4.7 Highest Rated in this Industry is Milliman (9)
2.2 Lowest Rated in this Industry is Ascensus (7)
3.7 Average of All Companies in this Industry (9,307)
Senior Systems Engineer

What do you like about working at CIGNA?

"There are a lot of good people working there."

What don't you like about working at CIGNA?

"Middle management's view on how to treat their employees."

What suggestions do you have for management?

"Once you start to promote people at the team leader to VP level, give them some management training before, during and after, and the turnover rate will change."

Account Manager

"Great people and partners. Managerial philosophy puts little value on the associates contribution."

What do you like about working at CIGNA?

"I was able to travel and work with some great people. I was also able to help customers and their employees. I felt I was making a difference."

What don't you like about working at CIGNA?

"Department's management was constantly turning over."

What suggestions do you have for management?

"Value the relationships employees work so hard to develop with paying customers."

Computer Operator

"One of the best jobs I ever had."

Group Insurance Underwriter

"Good place to work."

What do you like about working at CIGNA?

"Opportunities to advance."

What don't you like about working at CIGNA?

"Multiple layers of management."

What suggestions do you have for management?

"Keep and compensate motivated/talented employees."

Director of IT

"Still in transition while trying to grow so morale at best is at the lowest I've seen in years."

What do you like about working at CIGNA?

"The diversity and complexity of the work I was doing, I loved working with the people I was managing and developing at the time."

What don't you like about working at CIGNA?

"Strategy was all over the place, changed too frequently and eventually led to the major layoffs and decline in CIGNA stock."

What suggestions do you have for management?

"Focus on IT growth in alignment with the business needs, where their competitors are, and specifically define these goals in a well developed 2-5 year plan that they stick too, and change ONLY when critically necessary."

Business Analyst

"I loved working at CIGNA in CT. I live in CA and did not want to move CT."

Senior Medical Underwriter

"Professional."

What do you like about working at CIGNA?

"I enjoyed working with a group of professionals and I enjoyed the educational training provided."

What don't you like about working at CIGNA?

"Being laid off."

What suggestions do you have for management?

"Always remain professional, take the time to always evaluate and motivate others to have a successful team."

Customer Service Advocate

"Stepping stone to career dream."

What do you like about working at CIGNA?

"My coworkers became good friends. It also allowed me to be able to work and attend school."

Do you have any tips for others interviewing with this company?

"Be yourself and confident in your answers."

What don't you like about working at CIGNA?

"Call Center environment was less than desirable."

What suggestions do you have for management?

"I really don't have suggestions since it has been some time since I worked there. My site closed so I am sure the management team have gone on to other endeavors."

Claims Services Manager

"I enjoyed working at CIGNA. I was given many opportunities there and value the professional development I had while there."

Claims Processor

"Great part-time job."

What do you like about working at CIGNA?

"Nice atmosphere."

What don't you like about working at CIGNA?

"Only temp PT."

Director

What do you like about working at CIGNA?

"It was more or less a neutral expereince. I was hired to build and run a UM department. Shortly after I was hired, budget cuts stopped the activity. I had a position, but not much to do."

Pharmacy Technician

"Management just does not seem to be concerned with the employees."

Do you have any tips for others interviewing with this company?

"Don't bother."

What suggestions do you have for management?

"They need to work to show employees that they care. Show up at a staff meeting every once in a while if nothing else."

Claims Processor

What do you like about working at CIGNA?

"Flexible with time off usually."

Do you have any tips for others interviewing with this company?

"Be ready to take on major challenge."

What don't you like about working at CIGNA?

"Major turnover."

What suggestions do you have for management?

"Sometimes it's good to remember to put yourself in the shoes of the employees to know what they deal with on a daily basis."

CIGNA Reviews FAQs

Is CIGNA a good company to work for?

CIGNA has an overall rating of 3.9 Average Rating out of 5, based on over 197 CIGNA Review Ratings left anonymously by CIGNA employees, which is equal to the average rating for all companies on CareerBliss. 91% of employees would recommend working at CIGNA.

Does CIGNA pay their employees well?

CIGNA employees earn $50,000 annually on average, or $24 per hour, which is 24% lower than the national salary average of $66,000 per year. 69 CIGNA employees have shared their salaries on CareerBliss. Find CIGNA Salaries by Job Title.

How satisfied are employees working at CIGNA?

91% of employees would recommend working at CIGNA with the overall rating of 3.9 out of 5. Employees also rated CIGNA 3.8 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 3.9 for support you get.

What are the pros and cons of working at CIGNA?

According to reviews on CareerBliss, employees commonly rated the pros of working at CIGNA to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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