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Working at CIGNA in Phoenix, AZ: 10 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

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On average, employees in Phoenix, AZ at CIGNA give their company a 2.3 rating out of 5.0 based on 10, whereas overall Average Rating of CIGNA is 3.9 out of 5.0 based on 289 CIGNA Review Ratings. The happiest CIGNA employees in Phoenix, AZ are Anonymous Employees submitting an average rating of 3.9 and Administrative Directors with a rating of 4.1.

28%
45%
18%
8%
1%
3.9
Average Rating
(based on 197 CIGNA Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.6
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
3.9
Work Setting
4.0
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"I have worked for Cigna since 2002. Cigna values its employees. They are ethically strong and leadership is amazing. I have loved every position that I have held here."
Posted 6 years ago in Bloomfield, CT

Working at CIGNA in Phoenix, AZ: 10 Employee Reviews

CIGNA Employee

"Cigna is a large company, when working with them it is easy to feel small. I have been working in customer service for more than a decade, and while I haven't found the career I would prefer at Cigna, they have been quite accommodating as an employer as it pertains to benefits and work-life balance."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
CIGNA Employee

"Cigna is a great company to work for they care about their employees and really take care of us as we work through heavy work loads and make sure we bring quality care into each and every piece of work we endure."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.9
CIGNA (289)

4.7 Highest Rated in this Industry is Milliman (9)
2.2 Lowest Rated in this Industry is Ascensus (7)
3.7 Average of All Companies in this Industry (9,307)
CIGNA Employee

"I used to work in-office in a run down building with poor ventilation. Now they have moved into a new office building, but I currently work from home (which is the biggest advantage of working for this company.) However, they are cracking down and have recently installed Big Brother, a program that tracks your every keystroke and mouse click. It's hard to work under that much scrutiny when yearly salary increases are minimal even at your best performance."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior Financial Analysis Specialist

"Lack of leadership."

What do you like about working at CIGNA?

"The co-workers were friendly, when they came to work in the office."

Do you have any tips for others interviewing with this company?

"If you like a laid-back environment, long lunches, and punching a clock, this is the place for you. If you are motivated to make a difference and achieve job satisfaction, they are not interested in changing the status quo."

What don't you like about working at CIGNA?

"Terrible lack of leadership, lack of direction, uninterested in change."

What suggestions do you have for management?

"Focus more on goals/objectives. Be open to change. Status quo does not move the company forward."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Financial Analyst

What do you like about working at CIGNA?

"The salary was appropriate based on my professional experience and prior salary."

Do you have any tips for others interviewing with this company?

"Get everything in writing. The recruiter was fantastic, unfortunately the hiring manager was more focused on talking than doing."

What don't you like about working at CIGNA?

"The culture of the company was not a good fit for me. I thrive in a highly ambitious setting and the other employees had no drive coupled with an entitlement attitude. Leadership was severely lacking."

What suggestions do you have for management?

"Focus on outcomes, not friendships, to move the company forward."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Administrative Director
Support You Get 3.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.8 / 5
Company Culture 3.9 / 5 Way You Work 3.9 / 5
Senior Claims Processor
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.6 / 5
Company Culture 2 / 5 Way You Work 3.5 / 5
Sales Executive

"There are three types of people, one who makes it happen, one who watches it happen, and one who says what the heck happened. I want to make it happen."

What do you like about working at CIGNA?

"CIGNA was the best company I worked for, they had room for advancement, it was a great company for a career opportunity."

Do you have any tips for others interviewing with this company?

"Be honest, be yourself and do not over promise and under deliver."

What don't you like about working at CIGNA?

"I loved my job at CIGNA, unfortunately they had cut backs which affected my entire department. They outsourced our jobs."

What suggestions do you have for management?

"I had a great manager. He had an open door policy. He was very supportive of our team."

Technical Support Lead

What do you like about working at CIGNA?

"Ability to help people through providing insurance options for the under-insured."

Do you have any tips for others interviewing with this company?

"Apply early. CIGNA is inundated with many applicants for every position."

What don't you like about working at CIGNA?

"Senior management not clear as to where they want to go, or at least not very good at communicating their message (and holding accountable) their middle management."

What suggestions do you have for management?

"Send clear, concise messages that ALL divisions of CIGNA are accountable to uphold."

CEO

"Cigna is a great employer!"

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