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Working at CarMax in Sterling, VA: 4 Employee Job Reviews by Real Employee working in Sterling, VA Area

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On average, employees in Sterling, VA at CarMax give their company a 1.0 rating out of 5.0 based on 4, whereas overall Average Rating of CarMax is 3.5 out of 5.0 based on 127 CarMax Review Ratings. The happiest CarMax employees in Sterling, VA are Sales Associates submitting an average rating of 2.7 and Sales Engineers with a rating of 1.0.

22%
33%
29%
10%
6%
3.5
Average Rating
(based on 98 CarMax Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
2.9
People You Work With
4.1
Person You Work For
3.7
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.6
Work Setting
3.6
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Working at CarMax in Sterling, VA: 4 Employee Reviews

Sales Associate

"The worst company to work for. They provide training but what it really is, is brainwashing. Everyone of the sales people hates their job. They are 100% commission which means no sale, no pay. The CEO needs to be fired! He is fully responsible for the corporate greed. They are growing and cutting back on the quality. No more 125 inspection. If you do not believe me take a ride and look at the junk they are selling."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Sales Consultant

"Crippling management that can not think. Mindless robots that follow the script."

What do you like about working at CarMax?

"Do not like anything about this company."

Do you have any tips for others interviewing with this company?

"Yes - get a job somewhere else."

What don't you like about working at CarMax?

"Let's face it, if this company was doing well the employee turnover would not be so high. Yes the car industry has a high turnover but at CarMax it is extraordinarily high. Many people are looking for jobs to get over these hard times however the CarMax way is not your answer. While training they build themselves up by presenting you with brainwashing videos over and over and about the forth week of training you better be ready to drink the cool-aid. No support system the management, has no clue about any company resources and if you have question about benefits they tell you to call an 800 number and speak to a third party provider that has no clue. Do yourself a favor and find a job at McDonalds at least they do not lie about the job and its benefits or the hours you will be working."

What suggestions do you have for management?

"Upper management have no clue about running a company. They have come to their positions by favoritism - no previous experience required - and they try to justify their position by making up new rules and guidelines that are worthless at best."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.5
CarMax (127)

4.5 Highest Rated in this Industry is New United Motor Manufacturing (55)
2.9 Lowest Rated in this Industry is PartsBase (6)
3.7 Average of All Companies in this Industry (2,912)
Sales Consultant

"Compensation, work/ life balance, culture & values and CEO are all a BIG mistake."

What do you like about working at CarMax?

"Nothing at this time, all activities are for corporate greed."

Do you have any tips for others interviewing with this company?

"I'm not optimistic about the outlook for this company. I would not recommend it."

What don't you like about working at CarMax?

"Overworked, underpaid, lack of respect from managers. Reactionary at solving problems. Company has no concept of proactively seeking improvements and better practices. Not clear how they have survived this long. Terrible employee turnover due to lowest compensation possible. Hiring signs are built in to the building."

What suggestions do you have for management?

"Publicly traded and as long as they keep bottom line, management will stay the same. It's a matter of time though. They have cut so much to keep bottom line looking profitable it has resulted in hurting many people and word is getting out."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Sales Engineer

"Bad senior management, bad local management, bad experience overall."

What do you like about working at CarMax?

"None that I can think of but give it 4 years and then maybe we will have some pros."

Do you have any tips for others interviewing with this company?

"Don't do it, you will regret it, not a good place at all."

What don't you like about working at CarMax?

"Sales consultants are FREE labor. They are used to dealing with any area of the business that is lacking."

What suggestions do you have for management?

"Management should be fired and hiring people that can do it."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

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