CarMax Employee Reviews for Sales Associate
Browse CarMax Reviews by Job Title →Sales Associates at CarMax give their company a 2.7 out of 5.0, while the average rating for CarMax is 3.5, making them 26% less happy than every other employee at CarMax and 29% less happy than every other Sales Associate on CareerBliss - the happiest Sales Associates work for University of Georgia.
"I cannot think of a positive thing to say about Car Max. I have been in car sales for many years and this is the worst job that I have ever had! The cars that they sell are just junk. There is no 125 point inspection check list, but they like to brag that there is. You have to be here twelve hours a day, seven days a week if you want to make a living. I think that the turnover here is about 50% a year! The managers do not have a clue about what they are doing. The first opportunity that I get, I am out of here!"
"The worst company to work for. They provide training but what it really is, is brainwashing. Everyone of the sales people hates their job. They are 100% commission which means no sale, no pay. The CEO needs to be fired! He is fully responsible for the corporate greed. They are growing and cutting back on the quality. No more 125 inspection. If you do not believe me take a ride and look at the junk they are selling."
Average Sales Associate Ratings in the Past 5 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $3 |
| 2013 | $1 |
| 2015 | $2 |
What do you like about working at CarMax?
"The co-workers all were very good about making the best of a bad situation."
Do you have any tips for others interviewing with this company?
"Don't believe half of what the interviewer tells you. IE- you won't be working 44 hours a week unless you're happy with a minimum wage income. If you intend to pay your bills, you'll be working 50+ hours a week. It's also extremely unlikley that you'll be making $50,000 per year, regardless of how many hours you work. And when you ask them what their turnover rate is, count how many times you need to ask them before you receive a specific number."
What don't you like about working at CarMax?
"Incredible level of micromanaging, endless hours spent training, which was code for doing anything remotely related to Carmax while waiting for a genuine customer to walk through the door."
What suggestions do you have for management?
"The sales function aspect of the job HAS to be re-thought. If the sales force is paid on strictly a commission basis, then penalizing someone for clocking in at 9:01 rather than 9:00 makes no sense. This is especially true when the event taking place at 9:00 is an unpaid sales meeting that consists of watching a role play video of a likely sales scenario...the same video that we've watched 11 times that month. It doesn't do much good to have sales managers spend most of their time in their offices providing feedback and reviews for sales people, when the rest of the sales force is out on the floor, frequently needing a sales manager's approval to take the next step in a sales process."
What do you like about working at CarMax?
"Always meeting new people and building a new relationship and networking."
Do you have any tips for others interviewing with this company?
"When interviewing, do not be scare to speak your mind."
What don't you like about working at CarMax?
"Everyone is for themselves, and lack of trust of management towards employee."
What suggestions do you have for management?
"Build a better relationship between management and employee, and understand them better."
Average CarMax Attributes by Sales Associate
What do you like about working at CarMax?
"Very reliable and also a company that has an open door policy."
What don't you like about working at CarMax?
"Schedule."
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