Company Menu
18%
37%
26%
17%
2%
3.5
Average Rating
(based on 103 ADT Security Review Ratings)
Company Culture
3.3
Growth Opportunities
2.8
People You Work With
4.1
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.3
Way You Work
3.6
Work Setting
3.6
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Territory Sales Manager

"Good solid company"

What do you like about working at ADT Security?

"Challange"

What don't you like about working at ADT Security?

"High Turnover Rate"

What suggestions do you have for management?

"Solid Company"

Small Business Sales Consultant
in Tallahassee, FL

"nice place to work and I would tell people about it"

What do you like about working at ADT Security?

"you are able to meet lots of people and plenty room for growth within company"

Do you have any tips for others interviewing with this company?

"be your self and tell how you sale to all levels of people"

What don't you like about working at ADT Security?

"the charge backs when customers don't pay their bills 6 months after the sales"

What suggestions do you have for management?

"get rid of the charge backs, and the turn over of employees wouldn't be so bad"

Electronics Technician
in Springfield, VA

"I would recommend this company to an employee seeker."

Lead Technician
in Wallingford, CT

"I believe a shift in core values and visions have changed this company's place in the market compared to the company I originally was hired to."

What do you like about working at ADT Security?

"I enjoy working with my coworkers as part of a team to complete the tasks at hand. I also enjoy the opportunity to show off my workmanship on my jobs to the best of my ability. I also enjoy sharing my knowledge base with technicians that have less experience within the trade. I also enjoy being able to satisfy the customer/client at the end of the day, so to speak, without excuses."

What don't you like about working at ADT Security?

"I feel that the core values and customer service aspect of the company is lacking. I also do not like the ability to directly reach someone when needed via the phone, as well as being able to deal with the same people in a consistent basis. I feel that within the departments within the company there always seems to be a lack of teamwork and it always tends to feel as an us vs. them, rather than one company team, sales vs. install, service vs. sales and install, etc. I also dislike the errors and omissions that seem prevelant within the scope of the installations or items that have not been considered or addressed prior to installation. I would also love to see more training within the product lines, with hands on experience, as well as meetings with some vendors, prior to installation, so we, as a team, do not look unprofessional while installing a new system or working on an old existing system."

What suggestions do you have for management?

"I would love to have more local management rather than regional titles only. Being able to control, as much as possible, the whole chain of installation and service, in house locally rather than via a national office would also help. Accountability, as well as taking ownership for a client/customer, as well as a strong follow up procedures would also help, and improve the image of the company to the client."

Sales Representative
in Irving, TX

Do you have any tips for others interviewing with this company?

"Be euthusiastic and good with your words, sell yourself"

What suggestions do you have for management?

"Improving overall morale"

Sales Representative

"A good way to be informed about how an applicant view a former employer"

What do you like about working at ADT Security?

"Flexible schedule and fast pass environment."

Do you have any tips for others interviewing with this company?

"Show great energy and enthusiasm."

What don't you like about working at ADT Security?

"Confusion with commission structure."

What suggestions do you have for management?

"Find a way to eliminate commission hassles so that reps get credit for their sales."

Sales Representative
in Pensacola, FL

"Its easy to rate the one of the best."

What do you like about working at ADT Security?

"freedom to control your own paycheck. the quality of the product and service provided, its always nice selling the very best."

Do you have any tips for others interviewing with this company?

"focus, focus , focus."

What don't you like about working at ADT Security?

"door to door in 95 degree heat"

What suggestions do you have for management?

"nothing, these guys are doing it right."

Senior HR Generalist
in Boca Raton, FL

"a great learning and development experience"

What do you like about working at ADT Security?

"great people and great learning environment"

Sales Representative
in Pleasanton, CA

"challenging work that need a lot of hardwork befor you can succeed"

What do you like about working at ADT Security?

"Outisde sale position give you the fleixibility to see client face to face to conduct business."

Do you have any tips for others interviewing with this company?

"Be your self and bring all the know how on sales to show how you can bring new buisness to the sale team in a short period of time."

What don't you like about working at ADT Security?

"None"

What suggestions do you have for management?

"empower the local sale office, so the fornt line manager can repsonse to local competitor new market startegy and win more business."

National Account Manager
in Atlanta, GA

"not a good professional fit"

What do you like about working at ADT Security?

"Integration sales process. Multiple partners to work with on projects"

Do you have any tips for others interviewing with this company?

"Be prepared"

What don't you like about working at ADT Security?

"Growth Opportunities"

District Operations Supervisor
in Irving, TX

"Enjoyed working for this company"

What do you like about working at ADT Security?

"Supervisors are excellent--people oriented"

What don't you like about working at ADT Security?

"Cn't say anything derogatory"

What suggestions do you have for management?

"Their system works"

Inbound Representative
in West Henrietta, NY

"ADT was an excellent place to work full-time while attending college full-time; however, there are not a lot of opportunities for career-minded professionals."

What do you like about working at ADT Security?

"The team environment and experience with customers"

What don't you like about working at ADT Security?

"There is a lack of professional organization and transparency. Communication is dissolved by the excess levels of management. Salaries are not competitive with regional or national averages."

What suggestions do you have for management?

"I think that management is taking the right step by encouraging employees to further their education; however, they should focus on hiring people with at-least a 4-year education to increase communications, productivity, and overall customer satisfaction."

Sales Representative
in Lanham, MD

What do you like about working at ADT Security?

"Freedom to do your work from anywhere, Company issued laptops, out of town training, presentations by hardware and software vendors is 2nd to none."

What don't you like about working at ADT Security?

"Departments within the local office need to come together better. Income could be a lot better."

What suggestions do you have for management?

"Utilize talent better. ADT has invested in the employee with security background checks and out of town training. Utilize company's investment by using employees niche, for the good of ADT."

Software Engineer
in Boca Raton, FL

"They have completly reorganized after failing."

What do you like about working at ADT Security?

"Great area."

What don't you like about working at ADT Security?

"Mis-management put the Survelance Division out of business."

What suggestions do you have for management?

"Listen to your engineers. That's why you pay them."

Principal Mechanical Engineer
in Boca Raton, FL

"Liked it there a lot!"

What do you like about working at ADT Security?

"Technical working environment and people"

What suggestions do you have for management?

"Stay people oriented."

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