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Working at Xerox in San Antonio, TX: 1 Employee Job Reviews by Real Employee working in San Antonio, TX Area

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On average, employees in San Antonio, TX at Xerox give their company a 1.8 rating out of 5.0 based on 1, whereas overall Average Rating of Xerox is 3.6 out of 5.0 based on 408 Xerox Review Ratings. The happiest Xerox employees in San Antonio, TX are Customer Service Specialists submitting an average rating of 1.8.

23%
36%
27%
13%
2%
3.6
Average Rating
(based on 247 Xerox Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.3
Support You Get
3.4
Way You Work
3.9
Work Setting
3.5
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"I have worked for Global Imaging Systems for about 18 months and they have provided me with extensive training on how to create business out of nothing. Global is owned by Xerox. When I initially started with the company they put me through a 5 week training program that focused on getting in front of decision-makers and providing them with solutions that help them to cut costs and become more productive. They have also taught me how to market myself and our products with a minimal budget."
Posted 11 years ago in Chico, CA

Working at Xerox in San Antonio, TX: 1 Employee Reviews

Customer Service Specialist

"I worked at Xerox in San Antonio TX as a CSR or Sam's Club and it has been one of the worst experiences in a workplace I think I will ever have. I've witnessed my co worker be sexually harassed and management turn the other cheek. The supervisors I knew were all inexperienced, rude and unreliable. I've seen supervisors yell at customers, place customers on hold and curse and fight and make fun of other co workers. I've witnessed managers tell my co workers to keep their "mouth shut" if they have a problem with anything in the workforce if they want to "get ahead". You don't get any recognition for the work that you do. I was a top sales agent and you literally get stickers and dollar store toys for reaching hundreds of thousands of dollars in sales goals. No pay bonuses. And if you mess up? Even in a minor way, well if you do then they drop your pay to below minimum wage for three months even if it was their fault that they did not train you properly. I started as a .com info agent and was thrown into a sales position and offered no training and support so I basically taught myself so of course I messed up once or twice, but it didn't matter. My pay was dropped and I was punished for over 60 days and not able to pay my bills. If you get sick don't count on being able to use vacation days unless you predict catching the flu at least 7 days in advance. You have to literally be in the hospital in critical condition or they will not approve a sick day. Overall I learned a lot here and I've learned how a company should NOT act. Maybe ok for a young person looking to gain experience anywhere but if you value yourself then don't work here, you deserve better,"

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.6
Xerox (408)

4.7 Highest Rated in this Industry is DEFENDER Direct (13)
1.8 Lowest Rated in this Industry is Hampton Forge (8)
3.5 Average of All Companies in this Industry (13,143)

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