On average, employees in Colorado Springs, CO at Xerox give their company a 1.0 rating out of 5.0 based on 1, whereas overall Average Rating of Xerox is 3.6 out of 5.0 based on 408 Xerox Review Ratings. The happiest Xerox employees in Colorado Springs, CO are Anonymous Employees submitting an average rating of 3.5.
"When I first heard about the job I was nervous, due to not having call center experience. Once Interviewed and hired I heard that you go through a 4 week training class, I was thrilled to hear this news, feeling more confident about my success at the company. That was soon spoiled once I got into the class and quickly caught on to what was in store. The first day we had a trainer who was probably one of my favorite people I came caressed during my stay. He taught us very well, filled in all details. Mainly nailing into our heads not to have our phones out, or use profanity, basic understandings at a work place. I felt good on my way home that day. The following day our trainer was a young girl. She was with us the rest of the training period with the original guy popping in every once in awhile. She told us that we could have our phones out, just to be cautious about it due to it being against policy. More eye opening things happened throughout those 4 weeks. For example, People were cussing everyday, burping out load with laughter to follow. She included, even repeating the N word several times while reading a journal that was left behind in the classroom. The ages and ethnicity's ranged throughout the class, and me hearing those words being said in front of african american women 50+ years old, really bothered me. That's one of the main reasons I took the time to write this review. That is absolutely unacceptable and any company that allows that will not have me working for them in any way. More things happened like fellow male employees coming in to flirt and talk to the Instructor interrupting the lesson for 30 plus minutes usually. She would also roll her eyes at some people in the class or say remarks about them quietly to other people in the class. Conversations about sex and male and female parts would be talked about out loud between the instructor and the people she gossiped with in the front row everyday."
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