Microsoft Employee Reviews for Technical Support Engineer

What do you like about working at Microsoft?

"I like the knowledge and experience that I get. It's an everyday learning process."

Do you have any tips for others interviewing with this company?

"Have certificates related to Microsoft, and experience with customer service."

What don't you like about working at Microsoft?

"I don't have growing opportunities inside the company, and I don't have benefits."

What suggestions do you have for management?

"Improve benefits for workers inside the company, and have better bonuses for good workers."

"A fast-paced environment that allowed me to learn many customer skills."

What do you like about working at Microsoft?

"I like being able to solve difficult issues and make the customer happy."

Do you have any tips for others interviewing with this company?

"This is a call center. Therefore, there might be instances where the support engineer has to deal with angry customers."

What don't you like about working at Microsoft?

"There are not enough tools or resources to help me solve the issues."

What suggestions do you have for management?

"There should be a standard way of operation among the various managers, and more communication with the support engineers."

What do you like about working at Microsoft?

"I like the awesome benefits in one the best companies in the world."

Do you have any tips for others interviewing with this company?

"Do not lie in the interview; you will get in trouble."

What don't you like about working at Microsoft?

"There are a lot of rumors but nothing to take serious."

What suggestions do you have for management?

"Nothing really, as it totally depends on the group you work for."

What do you like about working at Microsoft?

"I love the games. When you need a break, you can just go play some pool."

What do you like about working at Microsoft?

"I liked my job and the people I worked with."

What don't you like about working at Microsoft?

"I didn't like the fact that they are closing down our office."

"Good place to work."