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7 Microsoft Technical Support Engineer Reviews

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Technical Support Engineers at Microsoft give their company a 3.9 out of 5.0, while the average rating for Microsoft is 4.0, making them 3% less happy than every other employee at Microsoft and 3% happier than every other Technical Support Engineer on CareerBliss - the happiest Technical Support Engineers work for Nokia.

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3.9
Average Rating
(based on 4 Technical Support Engineer Review Ratings)
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Technical Support Engineer
in Boca Raton, FL

What do you like about working at Microsoft?

"I like the knowledge and experience that I get. It's an everyday learning process."

Do you have any tips for others interviewing with this company?

"Have certificates related to Microsoft, and experience with customer service."

What don't you like about working at Microsoft?

"I don't have growing opportunities inside the company, and I don't have benefits."

What suggestions do you have for management?

"Improve benefits for workers inside the company, and have better bonuses for good workers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Technical Support Engineer
in Redmond, WA

"A fast-paced environment that allowed me to learn many customer skills."

What do you like about working at Microsoft?

"I like being able to solve difficult issues and make the customer happy."

Do you have any tips for others interviewing with this company?

"This is a call center. Therefore, there might be instances where the support engineer has to deal with angry customers."

What don't you like about working at Microsoft?

"There are not enough tools or resources to help me solve the issues."

What suggestions do you have for management?

"There should be a standard way of operation among the various managers, and more communication with the support engineers."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Average Technical Support Engineer Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $3
Technical Support Engineer
in Redmond, WA

What do you like about working at Microsoft?

"I like the awesome benefits in one the best companies in the world."

Do you have any tips for others interviewing with this company?

"Do not lie in the interview; you will get in trouble."

What don't you like about working at Microsoft?

"There are a lot of rumors but nothing to take serious."

What suggestions do you have for management?

"Nothing really, as it totally depends on the group you work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer
Person You Work For 2.6 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Company Culture 4.8 / 5 Way You Work 1.9 / 5

Average Microsoft Attributes by Technical Support Engineer

Company Culture
4
Growth Opportunities
3.3
People You Work With
4.7
Person You Work For
3.9
Rewards You Receive
3.3
Support You Get
4
Way You Work
3.7
Work Setting
4.2
Technical Support Engineer

What do you like about working at Microsoft?

"I love the games. When you need a break, you can just go play some pool."

Technical Support Engineer

What do you like about working at Microsoft?

"I liked my job and the people I worked with."

What don't you like about working at Microsoft?

"I didn't like the fact that they are closing down our office."

Technical Support Engineer

"Good place to work."

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