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State Farm Insurance Employee Job Reviews in the United States

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26%
41%
20%
11%
3%
3.7
Average Rating
(based on 231 State Farm Insurance Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.2
People You Work With
4.1
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.8
Way You Work
3.9
Work Setting
3.7
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"I have worked for State Farm for 11 years and I enjoy working close with my clients, being able to deliver a promise to their families. Providing a service I TRULY believe in and knowing I'm helping someone."
Posted 9 years ago in Lansing, IL
Claims Specialist

What do you like about working at State Farm Insurance?

"I like the steady paycheck, easy flexible schedule, helping others, and using my communicative skills."

Do you have any tips for others interviewing with this company?

"This is not an innovative company. They are very cautious about the choices they make in the business world. Be careful what department you choose to work in. Plan on being micromanaged."

What don't you like about working at State Farm Insurance?

"There is no creativity. I have very little choices as to where to go from here. There is little job satisfaction."

What suggestions do you have for management?

"I would suggest more positive reinforcement, less criticism, more one-on-one coaching, less nit-picking, more collaboration, time to communicate face-to-face, and less conference calls that go nowhere."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Manager

What do you like about working at State Farm Insurance?

"I like paying claims, and feeling good about helping people survive injury better."

Do you have any tips for others interviewing with this company?

"I'm not sure I would recommend applying for work there."

What don't you like about working at State Farm Insurance?

"I dislike political driven decisions, and management being disconnected from the product/service and ignoring staff feedback."

What suggestions do you have for management?

"Management should empower, trust, reward, hear, and support staff to achieve goals their way."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Insurance Representative

What do you like about working at State Farm Insurance?

"It's a quality product at a fairly competitive price. Customer service is good."

Do you have any tips for others interviewing with this company?

"It's a good company, but there is no advancement unless you become an agent."

What don't you like about working at State Farm Insurance?

"There is zero possibility for advancing. I am paid very little, and there isn't any real motivation to work harder."

What suggestions do you have for management?

"Great level of integration of new technology. Speed up change."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Interface Designer

What do you like about working at State Farm Insurance?

"It is a good company with a strong product line."

What don't you like about working at State Farm Insurance?

"They have a poor environment for contractors - we were not part of the team."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Claims Representative

What do you like about working at State Farm Insurance?

"State Farm conducts business with integrity and honesty, and values its employees during difficult economic times. Loyalty is rewarded, albeit slowly, and advancement and challenge can be found if sought with enough diligence."

Do you have any tips for others interviewing with this company?

"Really consider whether the company is a good fit for your long-term goals. If security and stability are primary concerns then it may be a good fit, as State Farm is one of the most secure companies I have encountered. However, if you want to create something new, to affect change, to innovate, then another company would be a better fit."

What don't you like about working at State Farm Insurance?

"Whereas I have a good amount of control in my current role, the majority of employees comprising the claims workforce are over-managed, under-supported, misunderstood, and laden with policies set to manage the lowest common denominator employee. Efficiency rules the day, autonomy is dissipated, and professionalism has declined with the loss of inherent dignity in our claim roles."

What suggestions do you have for management?

"Becoming a more agile responsive company is an admirable goal, but would be better served by infusing all layers of leadership with fresh employees from diverse backgrounds in the company. Simply retaining the same group of leaders and issuing new edicts does not equal change. Remember, this is the set of leaders who protected the status quo and led the company into stagnancy. Promotion of innovators, subversive thinkers, and creators is needed to supplement the old guard's experience, but cannot replace it. The company needs both groups working together. Easier said."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Insurance Sales Representative

What do you like about working at State Farm Insurance?

"I've interacted with so many employees who have worked for the company for 10 years plus, and they are still excited about their careers and future with the company."

Do you have any tips for others interviewing with this company?

"Research the company's history and culture. State Farm is one of a few companies that actually fosters and supports the positive culture it claims to have."

What don't you like about working at State Farm Insurance?

"The service departments behind the scenes at State Farm corporate can be challenging to work with. Sometimes they seem to provide more of a challenge for the agents than assistance."

What suggestions do you have for management?

"I would strive to provide a more streamlined training program for team members."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Business Analyst

"My experience at State Farm was enjoyable and enhanced my knowledge and skill set."

What do you like about working at State Farm Insurance?

"I liked having the opportunity to learn and grow on the job at State Farm. The ability to learn and implement new technologies as a part of my work while creating meaningful documents and training content that enabled the smooth function of the very large, corporate IT division was enjoyable work. However, I desire relocation to the Nashville area to be closer to my father, who recently suffered a stroke."

Do you have any tips for others interviewing with this company?

"It is important to be knowledgeable in your field, friendly, personable, professional, articulate, and a fast, critical thinker in order to successfully interview with and gain employment at State Farm. Sharpening interview skills via careful preparation of documents and responses to detailed questions regarding qualifying skill sets is a great idea!"

What don't you like about working at State Farm Insurance?

"Vertical communication within State Farm is slow and overly congested. While this can be typical for large organizations (State Farm's corporate headquarters hosts more than 17,000 employees), the result is that simple requests and communiques can become lost or receive painfully slow responses that negatively impact work flow. This was my least favorite part about working at State Farm."

What suggestions do you have for management?

"State Farm management should simplify and ease internal, vertical communication by creating a strong, lateral communication structure that includes checks and balances that can enable workers to gain approvals and/or access as needed, without waiting for responses from far-removed colleagues who are higher up the command chain."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Office Manager

"I loved working with this company."

What do you like about working at State Farm Insurance?

"I loved working with people every day. No 2 days are the same."

Do you have any tips for others interviewing with this company?

"Be yourself and enjoy working with people. This can be a challenging position."

What don't you like about working at State Farm Insurance?

"One of the things I did not like about this company is that there was no advancement, and when the times got difficult, jobs were lost quickly."

What suggestions do you have for management?

"I have no suggestions for the management since this was a great experience for me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
QA Analyst

What do you like about working at State Farm Insurance?

"I like technology and application (financial) and co-workers over there."

What don't you like about working at State Farm Insurance?

"I do not like working for State Farm because it is not in Chicago and I had to commute every week."

What suggestions do you have for management?

"Try to have a right vision and mission."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Consultant

"Great working for the client."

What do you like about working at State Farm Insurance?

"Benefits were great, and the ability to go the extra mile to get the job done was great."

Do you have any tips for others interviewing with this company?

"Just make sure to ask about what happens after one role is complete, what needs to be done."

What don't you like about working at State Farm Insurance?

"After the project was completed, there was no bench time in between projects."

What suggestions do you have for management?

"Maybe they could include bench time to allow for the searching of other internal jobs when one project is complete."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Test Analyst

What do you like about working at State Farm Insurance?

"I like the quality of work, the good infrastructure, good coworkers, and good team."

Do you have any tips for others interviewing with this company?

"Nothing specific, but it's a good company to work for. Work quality will be good."

What don't you like about working at State Farm Insurance?

"I dislike the work place, locality, weather, transport, being away from family, and housing that is not good."

What suggestions do you have for management?

"The cafeteria could have been better, and there is no library in all buildings."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at State Farm Insurance?

"I love working with the people. There is never a dull moment! I've built so many great relationships with our customers, and I love being able to help people."

Do you have any tips for others interviewing with this company?

"Make sure you are on the same page with the manager. Ask questions."

What don't you like about working at State Farm Insurance?

"I was retained at this job when the previous agent retired. The current agent offered me a salary of $15,000 less than I was making but advised I would get commission, and I felt I could make up the difference with hard work. But once the new agent started, no commission has ever been paid. We did receive a bonus that was split between four people."

What suggestions do you have for management?

"I would suggest consistency. I believe this is very important to have a level of consistency in the work environment."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Underwriter

What do you like about working at State Farm Insurance?

"I enjoyed working with agents and staff to achieve a positive financial vision. I enjoyed reviewing and researching properties."

What don't you like about working at State Farm Insurance?

"Perhaps one of the biggest distractions was the constant bickering on standard operating procedures. Regardless of managerial direction, it seemed there was at least one individual that refused to comply with the directive requiring inefficient meetings to review procedures again."

What suggestions do you have for management?

"Take firm managerial stands and lay out precise measurements and deliverables."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Business Analyst

"Rewarding and challenging as well."

What do you like about working at State Farm Insurance?

"I like the company's vision for the future, and the company's working environment."

Do you have any tips for others interviewing with this company?

"Interviewees should ask about the management style of the company."

What don't you like about working at State Farm Insurance?

"My commute is too long, and I dislike the frequent shuffling of project phases."

What suggestions do you have for management?

"The management style could benefit from a more hands-on approach of the project."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Field Claims Representative

"The company is too rigid, and management is out of touch with employees."

What do you like about working at State Farm Insurance?

"I liked the flexibility in work hours and benefits, and I enjoyed my co-workers."

Do you have any tips for others interviewing with this company?

"Understand that they are not open to new ideas. Do not question decisions made by people who do not do your job. Upper management is often out of touch with what your job actually entails."

What don't you like about working at State Farm Insurance?

"There is no understanding or willingness to understand the life of a frequently deployed military family; we are told to leave depression and anxiety at home."

What suggestions do you have for management?

"Understand that employees are people. Compassion is needed. Everyone in management is out for themselves."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5

State Farm Insurance Reviews FAQs

Is State Farm Insurance a good company to work for?

State Farm Insurance has an overall rating of 3.7 Average Rating out of 5, based on over 231 State Farm Insurance Review Ratings left anonymously by State Farm Insurance employees, which is 5% lower than the average rating for all companies on CareerBliss. 87% of employees would recommend working at State Farm Insurance.

Does State Farm Insurance pay their employees well?

State Farm Insurance employees earn $36,000 annually on average, or $17 per hour, which is 45% lower than the national salary average of $66,000 per year. 111 State Farm Insurance employees have shared their salaries on CareerBliss. Find State Farm Insurance Salaries by Job Title.

How satisfied are employees working at State Farm Insurance?

87% of employees would recommend working at State Farm Insurance with the overall rating of 3.7 out of 5. Employees also rated State Farm Insurance 3.6 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.2 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at State Farm Insurance?

According to our data, the highest paying job at State Farm Insurance is a Agency Owner at $250,000 annually. Browse State Farm Insurance Salaries by Job Profile.

What is the lowest paying job at State Farm Insurance?

According to our data, the lowest paying job at State Farm Insurance is a Telephone Interviewer at $12,000 annually. Browse State Farm Insurance Salaries by Job Profile.

What are the pros and cons of working at State Farm Insurance?

According to reviews on CareerBliss, employees commonly rated the pros of working at State Farm Insurance to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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