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Working at State Farm Insurance in Irving, TX: 3 Employee Job Reviews by Real Employee working in Irving, TX Area

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On average, employees in Irving, TX at State Farm Insurance give their company a 2.6 rating out of 5.0 based on 3, whereas overall Average Rating of State Farm Insurance is 3.7 out of 5.0 based on 317 State Farm Insurance Review Ratings. The happiest State Farm Insurance employees in Irving, TX are Senior Payment Processors submitting an average rating of 4.4 and Customer Service Representatives with a rating of 3.7.

Average Rating
(based on 231 State Farm Insurance Review Ratings)

Ratings by Category

Company Culture
Growth Opportunities
People You Work With
Person You Work For
Rewards You Receive
Support You Get
Way You Work
Work Setting
"I started with StateFarm in 2011. The company used to be a very fun place to work. But recently the company has become a major numbers place. If your numbers aren't good enough you get fired. They are trying to cut costs but it is affecting company morale all over the enterprise."
Posted 10 years ago in Bakersfield, CA

Working at State Farm Insurance in Irving, TX: 3 Employee Reviews

Senior Payment Processor

"Respect, communication, trust, growth, happiness."

Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 3 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Customer Service Representative
Person You Work For 2.9 / 5 People You Work With 2.9 / 5 Work Setting 3 / 5
Support You Get 2.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4.8 / 5

Company-Industry Rating Comparison

State Farm Insurance (317)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
Support Representative

"Great entry level work, but not a lot of room to grow."

What do you like about working at State Farm Insurance?

"I loved working with my team and supervisor. I loved helping the customers with any computer problem they had."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at State Farm Insurance?

"There were a lot of system incompatibility problems that should have been handled quickly but were handled poorly, time after time. Being a tech, I could not use my own knowledge to fix problems I knew I could fix, because we had to go by outdated scripts and procedures that where slow to get changed."

What suggestions do you have for management?

"Listen to your employees, and pass the information along to the analyst."

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