State Farm Insurance Employee Reviews for Customer Service Representative
Browse State Farm Insurance Reviews by Job Title →Customer Service Representatives at State Farm Insurance give their company a 3.7 out of 5.0, while the average rating for State Farm Insurance is 3.7, making them just as happy as every other employee at State Farm Insurance and 3% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"State Farm is a great place to work for."
What do you like about working at State Farm Insurance?
"I love working with the people. There is never a dull moment! I've built so many great relationships with our customers, and I love being able to help people."
Do you have any tips for others interviewing with this company?
"Make sure you are on the same page with the manager. Ask questions."
What don't you like about working at State Farm Insurance?
"I was retained at this job when the previous agent retired. The current agent offered me a salary of $15,000 less than I was making but advised I would get commission, and I felt I could make up the difference with hard work. But once the new agent started, no commission has ever been paid. We did receive a bonus that was split between four people."
What suggestions do you have for management?
"I would suggest consistency. I believe this is very important to have a level of consistency in the work environment."
Average Customer Service Representative Ratings in the Past 4 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $2 |
| 2013 | $4 |
| 2014 | $3 |
What do you like about working at State Farm Insurance?
"I have made great friends, and we have a group that works well together. My boss is very nice and caring and knows what she is doing and is great at it."
Do you have any tips for others interviewing with this company?
"Need to have patience and customer service skills having an insurance or the time it requires to prepare for the testing."
What don't you like about working at State Farm Insurance?
"Not enough effort by agent and not enough associates for work load."
What suggestions do you have for management?
"Understand the needs of others, focus on growing the business more and spend more time on business than personal distractions."
Average State Farm Insurance Attributes by Customer Service Representative
"This was the beginning of my professional career. I had great memories at State Farm Insurance!!!"
What do you like about working at State Farm Insurance?
"I liked getting the opportunity to work with different people, and I mastered the art of meeting goals."
Do you have any tips for others interviewing with this company?
"Make sure to be licensed before applying; otherwise, in three months you will be terminated."
What don't you like about working at State Farm Insurance?
"There is no room for growth in an agency."
"State Farm is a great place to work if you want to start your own agency."
What do you like about working at State Farm Insurance?
"I liked the ability to meet with a wide range of people and help solve their problems."
"State Farm is a great place to work."
What do you like about working at State Farm Insurance?
"It is a challenging place to work."
Do you have any tips for others interviewing with this company?
"Be yourself."
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