State Farm Insurance Employee Job Reviews in the United States

"very good environment, awesome team members, coworkers always willing to help others...."

"Working for a private agency certainly has its pros and cons. Pros - close relationship with boss (agent), free lunch twice a week, close-knit group of employees, ability to connect with large book of business to upset and pivot. Gained extensive knowledge of insurance industry from this position. Refined cold calling and sales skills. Cons - poor management and organization of small business, left to learn and train oneself on State Farm systems with no guidance from agent. Studied for and passed licensing exams with no guidance or assistance. Poor communication skills amongst teams. lacking leadership."

"I've worked for State Farm insurance for over 15 years and it's the top company for auto insurance policy holders. Huge organization with excellent people and great work culture makes it a happy workplace. Dynamic executives at the top who understand competition makes an employee strive to achieve greater heights."

"The environment has changed from strictly professional to casual, which is good. The company does everything it can to accommodate work life issues and mobility within the company. Its recent focus on efficiency has left many workers with the hard choice of either remaking and relocating or leaving the company.."

"The company is willing to provide all the resources you need in order to train every employee to easily close every sale with integrity while complying with company regulations and rules."

"I have worked here for more than 25 years and it has gone downhill at an alarming rate. I am sad because it used to be a good company to work for."

"Horrible. Never thought after 20 plus years it would be this bad! You're a number as an employee and customer."

"Heartless. They will lay you off. It's just a matter of time. That seems to be the new model for keeping pay lower. Just get rid of experienced people and hire independent reps instead. Or move jobs around the country knowing people won't move. Same thing. Not a bad place to gain some experience. But if you aren't promoted in about 5 years. Start looking elsewhere. Lots of people leave and do better."

"Ever-changing demands in an ever-changing environment still make this a good place to work if you are looking for a good salary with benefits and if you can handle structure. Field associates have less structure than inside associates, not having to clock in and out so far, and don't have worry about taking too many bathroom breaks. Field associates also have more flexibility with their schedule. Before the restructuring, I worked virtually from home to accommodate the staff reductions, handling a two state territory vs. a local territory I was originally assigned. It was a sweet gig but they moved my position to a hub even though the trainers still have to travel quite a bit."

"Do not take a job with this Company! They do not care about their employees! The upper management & executives in life company are incompetent and a joke!!! The life underwriting manager is unprofessional and still has no idea what she is doing. She needs to go."

"I hate working here. At first, it was nice to have a better paying job with benefits. However, over time, you learn it is not what it is cracked up to be. They don't pay you enough to survive, benefits are expensive and they only give you one option for certain benefits. The work environment feels a little "racist". Management is poor and inconsiderate of circumstances and situations. They work you like a dog but do not want to pay you. It is extremely competitive and hard to move up to a higher paying position. I'm currently homeless because I can't afford a place to live on an SF salary, I am depressed and stressed due to the high work demand and little pay. My manager even went so far as to suggest I put my child's father on child support to help financially."

"I have worked for this company for 25 years. It was at the start a fantastic work environment and the company focus was its customers. The company also cared for the employees. I was shocked 4 years ago at the number of veteran employees let go. Afterwards the employed were managed like children, put on a metric system, and all told daily how poorly inefficient they were performing. Now another round of layoffs, as customer service wanes. I hate to say I cannot recommend working for a company I gave my life to."

"I have worked at SF for a number of years. When I started, you were welcomed, the atmosphere was friendly, and the training was over the top. Now, employees get minimal training, are micromanaged like children, work in sweatshop environments, and nobody, I mean nobody, seems to give a rip. Currently they are doing everything they can to pitch high wage earners, that is those over 100K. Everybody over 100K has a target on their forehead. Kids start at this place making less than I did when I started. Pay increases are decreasing, the number of higher level positions have been reduced and pretty much you will have to fit various profiles or have pictures of the CEO rolling around with pigs to move up. Whatever SF was when I started is dead. I am hanging on by my fingernails to make it 4 more years, but I am one of the ones with a target on my forehead. My specific working conditions are ok, but I tell you if you are young, look elsewhere. This is a freakin mutual company with 2 jobs, keep the customer happy and keep the employees happy. I am watching the hatchet man come through this place with a dull blade and bludgeoning employees. Meanwhile the customers, well they are simply leaving. We have metrics all over the place and we never look at the right data. We miss root cause and end up making the dumbest decisions for customers and employees. Can't wait to retire from this place. Honestly, if the competition ever had an opportunity to take down the big fat dog, it's right this very moment."

"30 year employee. CEO and leadership have no respect for their employees. They use words like attrition as if it had no real meaning on people's lives."

"When I started at this company I was excited about how much they boasted this company to be. I have been with this company now for a number of years and I have to say that from the time that I started to now it has become the most unorganized company that I have ever worked for. And to be a company that has been around for as long as it has, it should not be this unorganized. Meaning there are departments being penalized for actions of most agents offices and no penalties to individuals that are not doing their jobs properly. Also meaning, that other departments are being adjusted unreasonable to the point of not having any choice but to leave. This company has changed dramatically since I started and I am highly disappointed. It has become more difficult to stay with a company, that knows the problems that need to be addressed, and are not doing so and the little people are having to deal with the aftermath. I have never been cussed out by customers as much as I have here, for them feeling as if State Farm doesn't care to assist them. Their agents' offices are not contacting them, barely speaking to them, speaking to their customers any kind of way. I have literally had to talk people out of leaving State Farm because of how they are treated by their agents' offices. Not all, but a lot!!! You can't even focus on doing your own job because they force you to have to do everyone else's by not holding the right people accountable. The metrics are ridiculous and unreasonable. Regardless of emergencies, misfortunes that are out of your own hands, they will fire you and or penalize you with an unreasonable point system. I have not myself been penalized by this system, but I have watched people suffer because of it. For future employees, and for those that have not experienced this yet, and feel that these complaints are lies if you don't get a high position as quickly as possible...you'll learn soon enough."