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Working at Spectrum in Irving, TX: 3 Employee Job Reviews by Real Employee working in Irving, TX Area

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On average, employees in Irving, TX at Spectrum give their company a 3.0 rating out of 5.0 based on 3, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Irving, TX are Anonymous Employees submitting an average rating of 3.5 and Dispatchers with a rating of 3.1.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"I've worked for Time Warner Business Class for a little over a year now. This company is focused on the customer experience and strives to be the best in the field. There is tremendous internal competition. We battle over the same opportunities with around 40 reps on the same sales floor along with inside sales and channel sales. There is great potential to earn some good money."
Posted 10 years ago in Austin, TX

Working at Spectrum in Irving, TX: 3 Employee Reviews

Customer Service Representative

"This company attempted to be professional, but lacked a level of professionalism with staff."

What do you like about working at Spectrum?

"I was able to speak to many different people on a daily basis and assist them in their needs regarding repair and billing."

What don't you like about working at Spectrum?

"The lack of professionalism by employees, as well as not being able to communicate with customers face to face."

What suggestions do you have for management?

"To better aquaint themselves with equipment and product knowledge."

Dispatcher

What do you like about working at Spectrum?

"I like the constant leaning, and challenges. Never got bored"

Do you have any tips for others interviewing with this company?

"Be honest and sincere, regardless of what the outcome may be."

What don't you like about working at Spectrum?

"That I am not still employed there. It's a great company."

What suggestions do you have for management?

"Find ways to keep in touch with employees even after the employee no longer works for the company."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.7
Spectrum (367)

4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Spectrum Employee

"Spectrum company offers competitive pay a very chill place to work."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5

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