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114 Senior Customer Service Representative Reviews

Senior Customer Service Representatives give their job an average rating of 4.1 out of 5.0. The Senior Customer Service Representatives happiest with their jobs are employed by DirecTV with an average rating of 0.0 while the Senior Customer Service Representatives least happy with their jobs work for Wave2Wave Communications with an average rating of 1.8.

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Senior Customer Service Representative at First Select International
in Hollis, NY

"I am good at this job, but it is not my dream career."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Customer Service Representative at Regus
in San Francisco, CA

"I love that I am able to learn skills that I didn't have previous to this job.I dislike some of the practices of Regus, but understand that they are in place so that the company can grow."

Person You Work For 3.5 / 5 People You Work With 3.5 / 5 Work Setting 3.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.5 / 5 Way You Work 3.5 / 5
Senior Customer Service Representative at Blue Cross Blue Shield
in Montpelier, VT

Please give us a one liner to describe this review.

"Fast-moving employer with opportunities for advancement."

What do you like about working at Blue Cross Blue Shield?

"We wear jeans to work every day because our CEO understands that when employees are comfortable and feel valued, they're more likely to be productive."

Do you have any tips for others interviewing with this company?

"Be yourself. Be talkative and open. Don't clam up. Given that you're committing yourself to being in the building almost as much as being in your own home, make friends."

What don't you like about working at Blue Cross Blue Shield?

"The political views of the executive staff don't match mine."

What suggestions do you have for management?

"Management's style is very hands-on at first because it has to be. Healthcare is personal. I wish I could change the political views of the CEOs but I can't."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Customer Service Representative at HSBC
in Las Vegas, NV

Please give us a one liner to describe this review.

"A rewarding experience"

What do you like about working at HSBC?

"The various shifts, and departments that were available to transfer/promote to"

Do you have any tips for others interviewing with this company?

"Research would be a good idea. This comapnay is very large and one of many under the parent company"

What don't you like about working at HSBC?

"Sometimes the voice of the employee wasn't heard as often"

What suggestions do you have for management?

"Cosider the voice of he staff which are the forefront of the business success"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Customer Service Representative at Wave2Wave Communications
in New Bedford, MA

Please give us a one liner to describe this review.

"My experience was very poor"

What do you like about working at Wave2Wave Communications?

"As the other reviewers said, people are bright and hard working. Made many good friends."

Do you have any tips for others interviewing with this company?

"Unless the management turns over, don't bother to interview at this firm"

What don't you like about working at Wave2Wave Communications?

"Senior management is just plain bad. No vision, selfish, and unqualified to run the company."

What suggestions do you have for management?

"Leave the company and allow the mid managers to run the company."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Senior Customer Service Representative at DirecTV
in El Segundo, CA

Please give us a one liner to describe this review.

"Fun."

What do you like about working at DirecTV?

"Great company to work for. Benefits and pay top of the scale."

Do you have any tips for others interviewing with this company?

"None, this is one of the best jobs I ever had."

What don't you like about working at DirecTV?

"Pot lucks - too many layoffs and re organizing, other than that it's a great place to work."

What suggestions do you have for management?

"None, keep up the good work. You're the best ever."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Customer Service Representative at Bank of America
in Thousand Oaks, CA

What do you like about working at Bank of America?

"Good pay and benefits. Had lots of free time to take care of personal business."

Do you have any tips for others interviewing with this company?

"Lots of office politics. Party, play, and brown nose with the right people and you are on the road to success."

What don't you like about working at Bank of America?

"A day at the office was: come in, sit down, and do as you are told, no questions asked. Management would ask for suggestion to improve department protocol, procedures, etc.; however, suggestions were rarely acknowledged and/or discussed."

What suggestions do you have for management?

"Show equal appreciation to all levels of business ladder. All levels of employment are contributing to the company's financial success."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Senior Customer Service Representative at TD Bank
in Denville, NJ

Please give us a one liner to describe this review.

"It was a great experience."

What do you like about working at TD Bank?

"Growth opportunities are plenty. Excellent system to work with. Good work environment."

Do you have any tips for others interviewing with this company?

"Just be your self, and give 1000%. Be honest & sincere."

What don't you like about working at TD Bank?

"I enjoyed working at TD Bank. Very fast paced, community involvement was great."

What suggestions do you have for management?

"To sometimes think like your subordinates, not always like a Manager."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Customer Service Representative at AccountNow
in San Ramon, CA

Please give us a one liner to describe this review.

"fast paced and satisfying"

What do you like about working at AccountNow?

"I enjoy working in a fast paced challenging and fun environment"

Do you have any tips for others interviewing with this company?

"the interview can be challenging because its two interviewers. be confident and professionnal"

What don't you like about working at AccountNow?

"I dont have anything negative to say about accountnow or its management"

What suggestions do you have for management?

"management was great and I enjoy their style of management"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Customer Service Representative at Closet Factory
in Los Angeles, CA

Please give us a one liner to describe this review.

"Great, I learned a new industry"

What do you like about working at Closet Factory?

"I enjoyed the service I gave to the customers and the home visits I made."

Do you have any tips for others interviewing with this company?

"No I do not, Over all they are a good company for someone who started off."

What don't you like about working at Closet Factory?

"There's really wasn't one thing I didn't like about the company."

What suggestions do you have for management?

"To repect employee's the way you wanted to be repected. And customers as well."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Customer Service Representative at Comcast
in Schaumburg, IL

What do you like about working at Comcast?

"benefits, work environment, diversity, dealing with communications and technology work field, pay increases and merits"

Do you have any tips for others interviewing with this company?

"Make sure that you are well educated in internet protocol and computers"

What don't you like about working at Comcast?

"Upper management uses the revolving door method to cut down on wages, the also outsource."

What suggestions do you have for management?

"a steady process in conducting every day customer business tactics"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Customer Service Representative at Tech Mahindra

Please give us a one liner to describe this review.

"good experiance working with tech mahindra"

What do you like about working at Tech Mahindra?

"environment is very good . I enjoy working with tech manidra."

Do you have any tips for others interviewing with this company?

"tech manidra is good company for fresher and try to learn your self."

What don't you like about working at Tech Mahindra?

"politics is not good for employee.so remove this type bugs."

What suggestions do you have for management?

"Please remove politics from company and pay attention for freshers and"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Senior Customer Service Representative at Aetna
in Bismarck, ND
Person You Work For 5 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4 / 5
Company Culture 4.5 / 5 Way You Work 4 / 5
Senior Customer Service Representative at Constant Contact
Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Senior Customer Service Representative at APAC Customer Services
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.1 / 5
Company Culture 4 / 5 Way You Work 4.5 / 5
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