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116 Senior Customer Service Representative Reviews

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Senior Customer Service Representative at Wellpoint
in Chicago, IL

What do you like about working at Wellpoint?

"Great environment."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Wellpoint?

"Laid off."

Senior Customer Service Representative at Allstate
in Diamond Bar, CA

Please give us a one liner to describe this review.

"It was a great part time job to get me through school."

What do you like about working at Allstate?

"My team that I worked with."

Do you have any tips for others interviewing with this company?

"Only take this job if you enjoy talking to people and handling their insurance issues."

What don't you like about working at Allstate?

"That they closed my office and my entire department was laid off."

What suggestions do you have for management?

"Keep doing a great job, it was good while it lasted."

Senior Customer Service Representative at Firestone

Please give us a one liner to describe this review.

"Good company to work for."

What do you like about working at Firestone?

"Dealing with Dealers and clients"

Do you have any tips for others interviewing with this company?

"Be Honest and know the copany and the brands."

What don't you like about working at Firestone?

"Nothing that I can think of"

Senior Customer Service Representative at Blue Cross Blue Shield
in Melville, NY

Please give us a one liner to describe this review.

"Good."

What do you like about working at Blue Cross Blue Shield?

"I like the benefits, work load, supervisor, and workers."

Do you have any tips for others interviewing with this company?

"Just make sure you catch on quickly, because if not, you will be lost."

What don't you like about working at Blue Cross Blue Shield?

"There is nothing I dislike."

What suggestions do you have for management?

"Management was fair."

Senior Customer Service Representative at Verizon Wireless
in Southfield, MI

Please give us a one liner to describe this review.

"This was an excellent place of business to work for."

What do you like about working at Verizon Wireless?

"I like the training, the experience, the opportunity to grow within, and their method of keeping their employees updated and on their toes."

Do you have any tips for others interviewing with this company?

"Be assertive, gain much knowledge of this business, and keep a great attitude."

What suggestions do you have for management?

"Continue to be on top of the knowledge and product also."

Senior Customer Service Representative at Verizon Wireless
in Wallingford, CT

Please give us a one liner to describe this review.

"Great place to work. Management is great and upper management is accessible. There are great employee recognition, outstanding benefits, and sensational opportunities for advancement."

What do you like about working at Verizon Wireless?

"My likes were: managers were wonderful, very receptive to their employees needs and wants, fun environment, STELLAR training program, and opportunities to be a part of focus groups for improvement. The environment was such that I didn't feel like I was working. Employee recognition was perfect!"

What don't you like about working at Verizon Wireless?

"Because it's a call center, shifts were done by lottery with the tenured reps getting first pick of the shifts, so there's the potential to have an undesirable shift, but late shifts are paid a shift differential."

Senior Customer Service Representative at Verizon Wireless

Please give us a one liner to describe this review.

"Verizon Wireless is a good place to work."

What do you like about working at Verizon Wireless?

"I like the pay and benefits."

Do you have any tips for others interviewing with this company?

"Be confident."

What don't you like about working at Verizon Wireless?

"I dislike the shifts."

What suggestions do you have for management?

"Keep everyone updated and on the same level. Most of the time methods and procedures weren't consistent."

Senior Customer Service Representative at Alliance Shippers
in Mission, KS

Please give us a one liner to describe this review.

"Moral and ethics were missing"

What do you like about working at Alliance Shippers?

"Comfort level, had worked there for 6 years, develped great relationships with customers"

What don't you like about working at Alliance Shippers?

"suggestions were never listened to"

What suggestions do you have for management?

"Listen to all employees, they could have key ideas to better the company"

Senior Customer Service Representative at Siemens
in Deerfield, IL

Please give us a one liner to describe this review.

"I worked for Baxter and the division became Dade Behring."

What do you like about working at Siemens?

"Please see everything listed about Baxter Healthcare. I did not change jobs, the comapny evolved from Baxter."

Do you have any tips for others interviewing with this company?

"Positve and honesty goes a long way."

What don't you like about working at Siemens?

"Nothing to dislike."

What suggestions do you have for management?

"Listen to employees and continue to act upon their suggestions."

Senior Customer Service Representative at Baxter International
in Deerfield, IL

Please give us a one liner to describe this review.

"Outstanding personal improvement opportunity."

What do you like about working at Baxter International?

"My suggestions were taken seriously and in most cases resulted in changes which improved relationships with Baxter's clients as well as employee satisfaction. The world class customer service demands."

Do you have any tips for others interviewing with this company?

"Represent yourself honestly and cheerfully."

What don't you like about working at Baxter International?

"Working at corporate headquarters for a company this size gave me the impression of getting lost in the crowd."

What suggestions do you have for management?

"Continue to pay attention to the employees suggestions for improvement."

Senior Customer Service Representative at Bank One
in Elgin, IL

Please give us a one liner to describe this review.

"Bank One was a great place to have an opportunity to climb the corporate ladder."

What do you like about working at Bank One?

"I loved my position in the Human Resources Customer Service Department because I was able to assist Bank One employees with concerns and/or problems they had with everything from payroll to FMLA to Bank One policies."

Do you have any tips for others interviewing with this company?

"Be sure to be enthusiastic about wanting to provide the best customer service possible."

What don't you like about working at Bank One?

"I don't have anything negative to say regarding this employer."

Senior Customer Service Representative at ComputerLand

What do you like about working at ComputerLand?

"First job out of college - decent pay"

Do you have any tips for others interviewing with this company?

"good entry level job"

What don't you like about working at ComputerLand?

"no room to advance"

What suggestions do you have for management?

"create job growth"

Senior Customer Service Representative at Actel Corp.
in Mountain View, CA

Please give us a one liner to describe this review.

"I enjoyed working for Actel, they are a great company to be at."

What do you like about working at Actel Corp.?

"Great enviroment, very professional and great management"

What don't you like about working at Actel Corp.?

"I have nothing bad to say about this company"

What suggestions do you have for management?

"keep up the great work!"

Senior Customer Service Representative at CitiFinancial
in Palatine, IL

Please give us a one liner to describe this review.

"It was a job."

What do you like about working at CitiFinancial?

"Working with different customers everyday. Meeting new people."

Do you have any tips for others interviewing with this company?

"Good Luck!"

What don't you like about working at CitiFinancial?

"Lack of training"

What suggestions do you have for management?

"Listen to your people"

Senior Customer Service Representative at Trimedyne
in Lake Forest, CA

Please give us a one liner to describe this review.

"Not recommended for the faint at heart!"

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