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116 Senior Customer Service Representative Reviews

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Senior Customer Service Representative at US Bank
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 2.9 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3.7 / 5
Senior Customer Service Representative at US Bank

What do you like about working at US Bank?

"At the moment almost nothing. I feel I can do so much more and there is no opportunity for growth. The work I do complete is done without due acknowledgment."

Senior Customer Service Representative at Blue Cross Blue Shield

What do you like about working at Blue Cross Blue Shield?

"I like that they gave benefits to domestic partners, and that they gave the option to enroll in a before-tax savings account for medical and transportation."

Do you have any tips for others interviewing with this company?

"Ask what the stress level is in a department. Ask how the company responds to it."

What don't you like about working at Blue Cross Blue Shield?

"I disliked that they were very myopic in their treatment of employees, very petty as far as rules, very inflexible, and they didn't value the worth of their staff. This created an atmosphere of fear in a job that was already very stressful."

Senior Customer Service Representative at Beckman Coulter

What do you like about working at Beckman Coulter?

"My colleagues were very friendly and we had a definite Team Player environment, everyone would provide a helping hand when needed."

What suggestions do you have for management?

"Should have more interaction with the Staff, sometimes you felt that some of management was not approachable."

Senior Customer Service Representative at Cardinal Health

What suggestions do you have for management?

"Maintain your focus in making a profit for your company and always be available to new ideas in order to support your customer base."

Senior Customer Service Representative at Bank of America

What suggestions do you have for management?

"Do not judge a book by its cover. Do not allow your personal feelings to interfere with business judgement."

Senior Customer Service Representative at DHL Express

What do you like about working at DHL Express?

"Finding one package that was missing and getting it to the customer made them happy which in turn, made my day!"

Do you have any tips for others interviewing with this company?

"Make sure you have a lot of patience, customers don't care how your day is."

Senior Customer Service Representative at Super Bell Jewelry

What do you like about working at Super Bell Jewelry?

"great enviroment"

Do you have any tips for others interviewing with this company?

"be charming"

Senior Customer Service Representative at Digital River
in Eden Prairie, MN

Please give us a one liner to describe this review.

"A good place to get your foot in the door for customer service experience."

What suggestions do you have for management?

"Recognizing appropriate candidates who posseses the skills and drive that is an asset to the company."

Senior Customer Service Representative at Sunoco

Please give us a one liner to describe this review.

"Formerly a great place to work, but due to the recent downsizing, company morale is low."

Senior Customer Service Representative at Bank of America
in Chandler, AZ

Please give us a one liner to describe this review.

"Very good company to be employed by."

Senior Customer Service Representative at Southwest Wire Rope

What do you like about working at Southwest Wire Rope?

"In my first division we had the opportunity to grow as fast as we could. When our division was absorbed all the opportunities dried up."

What don't you like about working at Southwest Wire Rope?

"When our division was absorbed all the opportunities dried up."

What suggestions do you have for management?

"Listen to your employees"

Senior Customer Service Representative at Blue Cross Blue Shield
in Lodi, CA

Please give us a one liner to describe this review.

"Stressful."

Senior Customer Service Representative at PNC Financial
in Pittsburgh, PA

What do you like about working at PNC Financial?

"Very good area and good place for career advancement."

Senior Customer Service Representative at Pilkington Group
in Saginaw, MI

Please give us a one liner to describe this review.

"Solid company, solid job, but reached a wall."

What do you like about working at Pilkington Group?

"It's close to home, pay is decent, I work at a computer all day, hours are flexible if need be, it's a big company."

Do you have any tips for others interviewing with this company?

"Don't lie about anything because they check and test you."

What don't you like about working at Pilkington Group?

"It's predictable and often boring, difficult to advance, and a bit stingy with some employees' pay rates."

What suggestions do you have for management?

"Take better care of the drivers in regard to their salary. Look closer at employees in the office that have made the wheels turn for years and promote them if worthy."

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