Blue Cross Blue Shield Employee Reviews for Senior Customer Service Representative
Browse Blue Cross Blue Shield Reviews by Job Title →Senior Customer Service Representatives at Blue Cross Blue Shield give their company a 4.5 out of 5.0, while the average rating for Blue Cross Blue Shield is 4.0, making them 12% happier than every other employee at Blue Cross Blue Shield and 12% happier than every other Senior Customer Service Representative on CareerBliss - the happiest Senior Customer Service Representatives work for DirecTV.
"I worked for Blue Cross from 2002-2019. The company has integrity and always puts the customers and their employees first. They had awesome benefits and pay well. They are very active in their community."
"Fast-moving employer with opportunities for advancement."
What do you like about working at Blue Cross Blue Shield?
"We wear jeans to work every day because our CEO understands that when employees are comfortable and feel valued, they're more likely to be productive."
Do you have any tips for others interviewing with this company?
"Be yourself. Be talkative and open. Don't clam up. Given that you're committing yourself to being in the building almost as much as being in your own home, make friends."
What don't you like about working at Blue Cross Blue Shield?
"The political views of the executive staff don't match mine."
What suggestions do you have for management?
"Management's style is very hands-on at first because it has to be. Healthcare is personal. I wish I could change the political views of the CEOs but I can't."
"A wonderful and average position."
What do you like about working at Blue Cross Blue Shield?
"I like that they gave benefits to domestic partners, and that they gave the option to enroll in a before-tax savings account for medical and transportation."
Do you have any tips for others interviewing with this company?
"Ask what the stress level is in a department. Ask how the company responds to it."
What don't you like about working at Blue Cross Blue Shield?
"I disliked that they were very myopic in their treatment of employees, very petty as far as rules, very inflexible, and they didn't value the worth of their staff. This created an atmosphere of fear in a job that was already very stressful."
Average Blue Cross Blue Shield Attributes by Senior Customer Service Representative
"Stressful."
"Good."
What do you like about working at Blue Cross Blue Shield?
"I like the benefits, work load, supervisor, and workers."
Do you have any tips for others interviewing with this company?
"Just make sure you catch on quickly, because if not, you will be lost."
What don't you like about working at Blue Cross Blue Shield?
"There is nothing I dislike."
What suggestions do you have for management?
"Management was fair."
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