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215 IKON Office Solutions Reviews

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28%
39%
28%
4%
1%
3.9
Average Rating
(based on 96 IKON Office Solutions Review Ratings)
Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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Customer Service Analyst
in Raleigh, NC

"Great."

What do you like about working at IKON Office Solutions?

"It is a great company to get customer service skills."

What don't you like about working at IKON Office Solutions?

"I dislike the pay."

What suggestions do you have for management?

"Management should pay more."

National Accounts Coordinator

"IKON is a great company to work for."

What do you like about working at IKON Office Solutions?

"I liked my manager and coworkers."

Do you have any tips for others interviewing with this company?

"If you're willing to take on tasks outside of your position, you will advance quickly."

What don't you like about working at IKON Office Solutions?

"I liked most everything."

Area Sales Manager
in Los Angeles, CA

"The company is upside down."

What do you like about working at IKON Office Solutions?

"I like the software solutions."

What don't you like about working at IKON Office Solutions?

"I dislike the company culture."

What suggestions do you have for management?

"Culture."

Office Solutions Specialist
in Metairie, LA

"The company is good but the local market place was not desired."

What do you like about working at IKON Office Solutions?

"The company as a whole was good and it was a great place to gain experience."

Do you have any tips for others interviewing with this company?

"None, I don't recommend working there."

What don't you like about working at IKON Office Solutions?

"The local marketplace management was difficult to work with."

What suggestions do you have for management?

"Learn how to manage people to achieve better results."

Field Support Representative
in Omaha, NE

"The flexibility was great."

What do you like about working at IKON Office Solutions?

"I worked at many different companies and learned many different skills."

Do you have any tips for others interviewing with this company?

"Ask for evaluations on every job site every couple of months, and get it in writing."

What don't you like about working at IKON Office Solutions?

"They neglected to train you adequately before sending you to work for a strange company on your own."

What suggestions do you have for management?

"Treat the employees more equally and fairly. Better training is needed and the supervisor needs to take a more active role with all employees, not just a few."

Specialist Manager

"Great place to work and good career focus."

What do you like about working at IKON Office Solutions?

"Management, products and services and support staff."

Do you have any tips for others interviewing with this company?

"Definitely check it out."

What don't you like about working at IKON Office Solutions?

"Some middle management and lower level management lack focus to get the ball into the end zone."

What suggestions do you have for management?

"Get trained, and think of teams as a we situation rather than I."

Billing Representative
in Victorville, CA

What do you like about working at IKON Office Solutions?

"I really liked that I could get an office job without having to travel far. I also enjoyed my co-workers. It was also very nice that they attempted (at my request) to explore different ways of billing."

Do you have any tips for others interviewing with this company?

"They are looking for multi-taskers who don't mind stress."

What don't you like about working at IKON Office Solutions?

"The fact that they were a copier company. The whole industry of copier sales seems to have some flaws in organization and communication."

What suggestions do you have for management?

"Simplify billing and coordinate software."

Strategic Account Executive
in Chicago, IL

"IKON is a great place to learn to sell and advance, once you prove yourself."

What do you like about working at IKON Office Solutions?

"I like the growth opportunities."

Do you have any tips for others interviewing with this company?

"Close strong. They need people with strong wills and strong closing skills. They will train the right people."

Sales Representative

"IKON is a great company to work for."

What do you like about working at IKON Office Solutions?

"I like everything."

Do you have any tips for others interviewing with this company?

"Know the industry and sell yourself hard."

What don't you like about working at IKON Office Solutions?

"I dislike nothing."

What suggestions do you have for management?

"Keep doing what you are doing. It works."

Area Director of Professional Services
in Indianapolis, IN

"It never tells the full story, does it?"

What do you like about working at IKON Office Solutions?

"The people in the service and professional services areas are the BEST."

Do you have any tips for others interviewing with this company?

"It is a good stepping stone for young/first-time AE's."

What don't you like about working at IKON Office Solutions?

"At the end of the day, it's all about getting the box delivered, and NOT about the value-added portion of the program."

What suggestions do you have for management?

"Dictatorial is SO 1950's as a management style."

Site Supervisor
in Foster City, MI

"Excellent."

What do you like about working at IKON Office Solutions?

"The ability to coach and cross train."

Do you have any tips for others interviewing with this company?

"Life is too short not to enjoy your work."

What don't you like about working at IKON Office Solutions?

"No recognition."

What suggestions do you have for management?

"Give incentives. Have holiday gatherings."

Area Project Manager
in Novi, MI

"IKON Professional Services is a great place to develop and hone skills in a highly focused environment."

What do you like about working at IKON Office Solutions?

"Lots of opportunity to help drive business with advanced technology solutions. I got the opportunity to really help organizations improve their value chain by making their organizations more efficient and streamline."

Do you have any tips for others interviewing with this company?

"Focus on your new business prospecting skills. Additionally, your emphasis on customer retention and service is critical."

What don't you like about working at IKON Office Solutions?

"The company was very fragmented in its direction. Ikon Professional Service's mission and vision was at odds with the commodity sales mentality of the parent organization."

What suggestions do you have for management?

"The company needs to evolve from a commodity reseller into a true value added reseller. They need to focus on enhancing their bottom line through adding high value services to their sales channel and modifying their focus to accommodate longer more complex sales cycles."

District Sales Manager
in New York, NY

"Many internal issues."

What do you like about working at IKON Office Solutions?

"General experience."

What don't you like about working at IKON Office Solutions?

"Organizational issues."

What suggestions do you have for management?

"General structure."

Major Account Executive
in King of Prussia, PA

"The dynamics of internal support at management level should have been an indication of the position."

What do you like about working at IKON Office Solutions?

"I left IKON for xpedx."

What don't you like about working at IKON Office Solutions?

"I disliked the poor matrix structure and management support."

Accounts Receivable Specialist
in Houston, TX

"The company was re-structuring when I was employed, which gave me a good experience."

What do you like about working at IKON Office Solutions?

"I liked the challenge of performing the job. It was a very busy environment that required many hours."

What don't you like about working at IKON Office Solutions?

"The pace of the projects was very fast. The outcome was successful; however, I feel like we could have had more benefit if more time was allowed."

What suggestions do you have for management?

"None. The senior management was excellent."

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