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Working at IKON Office Solutions in Novi, MI: 2 Employee Job Reviews by Real Employee working in Novi, MI Area

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On average, employees in Novi, MI at IKON Office Solutions give their company a 1.7 rating out of 5.0 based on 2, whereas overall Average Rating of IKON Office Solutions is 3.9 out of 5.0 based on 215 IKON Office Solutions Review Ratings. The happiest IKON Office Solutions employees in Novi, MI are Named Account Representatives submitting an average rating of 3.3 and Area Project Managers with a rating of 0.0.

Average Rating
(based on 96 IKON Office Solutions Review Ratings)

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Working at IKON Office Solutions in Novi, MI: 2 Employee Reviews

Named Account Representative
Person You Work For 3.5 / 5 People You Work With 3.6 / 5 Work Setting 2.6 / 5
Support You Get 3.4 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.2 / 5
Company Culture 3.2 / 5 Way You Work 3.5 / 5
Area Project Manager

"IKON Professional Services is a great place to develop and hone skills in a highly focused environment."

What do you like about working at IKON Office Solutions?

"Lots of opportunity to help drive business with advanced technology solutions. I got the opportunity to really help organizations improve their value chain by making their organizations more efficient and streamline."

Do you have any tips for others interviewing with this company?

"Focus on your new business prospecting skills. Additionally, your emphasis on customer retention and service is critical."

What don't you like about working at IKON Office Solutions?

"The company was very fragmented in its direction. Ikon Professional Service's mission and vision was at odds with the commodity sales mentality of the parent organization."

What suggestions do you have for management?

"The company needs to evolve from a commodity reseller into a true value added reseller. They need to focus on enhancing their bottom line through adding high value services to their sales channel and modifying their focus to accommodate longer more complex sales cycles."

Company-Industry Rating Comparison

IKON Office Solutions (215)

4.7 Highest Rated in this Industry is DEFENDER Direct (13)
1.8 Lowest Rated in this Industry is Hampton Forge (8)
3.5 Average of All Companies in this Industry (13,143)

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