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215 IKON Office Solutions Reviews

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28%
39%
28%
4%
1%
3.9
Average Rating
(based on 96 IKON Office Solutions Review Ratings)
Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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Administrative Assistant
in Ontario, CA

"Good company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Site Supervisor
in Vernon Hills, IL

"IKON is a very interesting place to work at!"

What do you like about working at IKON Office Solutions?

"We learn a lot about printing on the fly and medical companies!"

Do you have any tips for others interviewing with this company?

"Just be yourself. Be honest, open, and ask lots of questions if needed!"

What don't you like about working at IKON Office Solutions?

"We have to wait for days to receive printing materials needed to complete a simple print job!"

What suggestions do you have for management?

"Management should be a little more open in selecting the next supplier - someone who understands today's demand!"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.9
IKON Office Solutions (215)

4.7 Highest Rated in this Industry is DEFENDER Direct (13)
1.8 Lowest Rated in this Industry is Hampton Forge (8)
3.4 Average of All Companies in this Industry (11,627)
Field Service Engineer
in Bethlehem, PA

"Ikon is no longer a formidable competitor."

What do you like about working at IKON Office Solutions?

"Generally speaking, I like the freedom to do your job, assuming the manager of the week lets you."

Do you have any tips for others interviewing with this company?

"Honestly, unless you are out of options, don't even apply, There is a reason Ikon and Ricoh have tanked more and more recently. Soon there will be nobody there who actually has the capability to keep the wheels turning. Instead, it will be a sea of poor management trying to figure out how to put the bits in the the end of the screwdriver between golf tournaments."

What don't you like about working at IKON Office Solutions?

"The technology that you're forced to employ slows you down dramatically. There are also a great many managers who shouldn't have a job, let alone a management job here, due to moral issues. It's the good ole' boy situation, unfortunately."

What suggestions do you have for management?

"All the good managers that were in the area I worked in were also left to fend without a job. The only managers left are all golf buddies who have managed to keep their jobs despite doing nothing of benefit to anyone."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
National Technical Operations Specialist
in Dallas, TX

"Poor management showing favoritism."

What do you like about working at IKON Office Solutions?

"Close to light rail. Good view of downtown. Lots of computers at my disposal."

Do you have any tips for others interviewing with this company?

"Find someplace else to work unless you like being overlooked for your accomplishments."

What don't you like about working at IKON Office Solutions?

"Poor management. Policies not adhered to by everybody. If you are liked by management you can get away with just about anything."

What suggestions do you have for management?

"Fire most middle to upper managers. If a policy is made then stick to it for everybody."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Average IKON Office Solutions Ratings in the Past 4 Years

Year Salary
2010 $3
2011 $3
2012 $4
2013 $5
Field Support Representative
in Lenexa, KS

What do you like about working at IKON Office Solutions?

"I liked the variety. No two sites were the same. Every day was challenging and rewarding."

Do you have any tips for others interviewing with this company?

"Be honest. Have good eye contact and high energy, with a willingness to work."

What don't you like about working at IKON Office Solutions?

"I disliked driving from site to site because of gas mileage and wear and tear on my car."

What suggestions do you have for management?

"Have site managers allocate more time for cross training and advancement training."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
National Account Executive
in Jacksonville, FL

What do you like about working at IKON Office Solutions?

"I absolutely loved everything about working for Ikon. The management was exceptional, co-workers, environment."

Do you have any tips for others interviewing with this company?

"This division no longer exists. However, I would have recommended for them to stay positive and patient. Put their best foot forward. If they have the required experience, Ikon would have found a position for them."

What don't you like about working at IKON Office Solutions?

"I did not like that Ikon decided to close the division I worked for. I would have worked here until I retired if that decision had not been made."

What suggestions do you have for management?

"I made suggestions day in and day out, as it pertained to my customers' needs and requirements."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Field Service Coordinator
in Nashville, TN

What do you like about working at IKON Office Solutions?

"Growth opportunities were available to everyone. Personal and professional experiences were second to none."

Do you have any tips for others interviewing with this company?

"Great company to work for but even better managers. Opportunities are available for advancement in a fairly quick time frame."

What don't you like about working at IKON Office Solutions?

"Sometimes the standards of outsourcing from the client were to change vendors regardless of success of employees."

What suggestions do you have for management?

"Maintain a close relationship with the customer to ensure contracts being renewed."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Strategic Account Sales Manager
in Miami, FL

"IKON is a great company to work for."

What do you like about working at IKON Office Solutions?

"I like the security and stability. A great product line and sales support structure is second to none."

Do you have any tips for others interviewing with this company?

"Have a professional-looking resume, and research the company before you meet with them."

What don't you like about working at IKON Office Solutions?

"Annual compensation plan changes. Every year teams have to dissect the new plans to determine new area of focus."

What suggestions do you have for management?

"Be consistent with management philosophy. It varies greatly from manager to manager."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Major Account Executive
in Baltimore, MD

What do you like about working at IKON Office Solutions?

"I work with an excellent group on a day-to-day basis."

Do you have any tips for others interviewing with this company?

"Be prepared for people with excellent interviewing skills. There will be at least three levels of management to meet with."

What don't you like about working at IKON Office Solutions?

"The commissions compensation plan keeps changing negatively. A more equitable plan needs to be implemented."

What suggestions do you have for management?

"Involve all levels of the organization in decisions and planning that affects all."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Site Manager
in Wilmington, DE

What do you like about working at IKON Office Solutions?

"There is no reason why I wouldn't continue working at IKON."

Do you have any tips for others interviewing with this company?

"Just make sure you have what it takes to work in a very busy environment."

What don't you like about working at IKON Office Solutions?

"There was nothing I did not like working at IKON."

What suggestions do you have for management?

"I feel they do need to focus on improving employee training."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Commercial Sales Manager
in Chicago, IL

"I've learned everything I know from IKON."

What do you like about working at IKON Office Solutions?

"They have good people, a good environment, good equipment, great training, and a good database."

Do you have any tips for others interviewing with this company?

"Be yourself, show how hardworking a person you are, and show you can communicate with people well."

What don't you like about working at IKON Office Solutions?

"There are too many meetings, too much management, a huge turnover, and too much travel."

What suggestions do you have for management?

"I don't have many suggestions for the management. They know what they're doing."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Site Manager

"My experience was positive and educational."

What do you like about working at IKON Office Solutions?

"I like the opportunity to make a difference by making recommendations that truly help our clients."

Do you have any tips for others interviewing with this company?

"Ensure that you are aligning your career goals with the right job and duties."

What don't you like about working at IKON Office Solutions?

"I would like the opportunity to stay abreast of current methodologies."

What suggestions do you have for management?

"Embracing diversity is the key to developing winning and successful project teams."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Application Instructor
in Albany, NY

"IKON is great place to work, with amazing teammates!"

What do you like about working at IKON Office Solutions?

"IKON has great people and great work-mates! There are so many challenges but so much personal gain. It is very rewarding!"

Do you have any tips for others interviewing with this company?

"There are so many different people and different temperaments. Be prepared for a creative and fun experience."

What don't you like about working at IKON Office Solutions?

"IKON is a multinational company with fingers in many pots, which can result in a tough time following through on the group that makes them the most money."

What suggestions do you have for management?

"Take a look at the long term goal. Long term will show that corporate education has far more value than they expect."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Document Imaging Specialist
in New York City, NY

What do you like about working at IKON Office Solutions?

"Some people worked there that I ended up liking and wanted to work with longer."

What don't you like about working at IKON Office Solutions?

"Had limited skills sets with no time to grow them."

What suggestions do you have for management?

"Having a somewhat larger workspace, the quarters were slightly cramped."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Graphic Design Specialist
in Pittsburgh, PA
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
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